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Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

2.5-star property
1801 32nd St, Kenner, LA 1-855-201-7819
4.5 out of 5
Wonderful!
See all 17 travelocity Reviews

"Staff is polite and accommodating. " More

By a verified traveler on Thu 07 Mar 2024

Points Of Interest

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Hotel Description

Family-friendly stay near Lake Pontchartrain

Kenner - Louis Armstrong International Airport stay

A stay at this Kenner - Louis Armstrong International Airport hotel places you within 3 miles (5 km) of Lake Pontchartrain and 6 miles (10 km) of Mississippi River. City Park is within 9 miles (15 km) and New Orleans Museum of Art is within 12 miles (20 km).

Family-friendly fun

This hotel features a 24-hour gym and a seasonal outdoor pool. Families will appreciate the arcade/game room, onsite laundry facilities, and babysitting. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Apr 29 - Apr 30

Standard Room, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

Everyone (9) Couples (2) Family (5)
2 out of 5

Posted by on Apr 2, 2024

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Comment from Hotel Management

Apr 25, 2024 by GM

Thank you for taking the time out of your busy schedule to take and complete a survey regarding your recent stay with us. We apologize for any inconveniences during your visit. Rest assured we are addressing them with our team.

5 out of 5

Posted by , from puerto rico on Mar 8, 2024

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Comment from Hotel Management

Apr 8, 2024 by GM

Thank you for taking a survey and giving us feedback from your stay. It looks like everything went well. Rest assured we will share your feedback with our staff.

5 out of 5
Staff is polite and accommodating.

Posted by on Mar 7, 2024

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Comment from Hotel Management

Mar 9, 2024 by GM

Thank you for completing a survey and providing us with feedback from your visit with us. We appreciate the kind words and comments. They will certainly be communicated to the rest of the team.

5 out of 5

Posted by on Jan 22, 2024

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Comment from Hotel Management

Jan 26, 2024 by GM

We'd like to thank you for completing a survey and giving us feedback. We appreciate your comments and rest assured we will communicate them to the staff.

5 out of 5
Desk clerk VERY helpful.

Posted by on Jan 15, 2024

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Comment from Hotel Management

Jan 16, 2024 by GM

Thank you for taking the time to complete a survey and give us feedback from your recent visit with us. We appreciate the feedback.

5 out of 5
Great customer service

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 15, 2023 by GM

Thank you taking the time to complete a survey concerning your stay with us. We value your feed back and comments.

5 out of 5
Great customer service

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 15, 2023 by GM

Hi, thank you for taking and completing a survey regarding your recent visit with us. We appreciate your feedback and we will be sharing it with the rest of the team.

1 out of 5

Posted by on Jun 6, 2023

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Comment from Hotel Management

Jun 7, 2023 by GM

We want to thank you for taking the time out of your busy schedule to complete a survey and give us your feedback from your recent stay. We apologize for not meeting your expectations. Rest assured we are reviewing your comments and addressing them with the staff.

5 out of 5
Good Price and excellent service.

Posted by , from Conroe on May 30, 2023

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Comment from Hotel Management

May 30, 2023 by GM

Thank you for completing a survey and giving us your feedback from your recent stay with us. We appreciate the kind comments and rest assured we will share them with our staff.

5 out of 5
Close to 310 by-pass.

Posted by on May 23, 2023

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Comment from Hotel Management

May 25, 2023 by GM

Thank you for completing a survey from you stay with us, we will share your comments with the team.

About the Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

Location 1801 32nd St, Kenner, LA 70065

Property Features

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel offers its guests a health club and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel. Free self parking is available. This Kenner hotel is smoke free.

  • 105 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel offers 105 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RunWay Inn Suites
  • The Runway Inn Suites Airport Hotel
  • Fairfield Inn Suites Kenner New Orleans Airport

You should know

  • The seasonal pool will open in April and close in September.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.