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4.0 out of 5

"Mixology class was a compete rip off. $20 pp for one drink and a 10 min lesson on how to make it. Was suppose to be an hour. Restaurants over priced a ... " More

By a verified traveler on Mon 26 Mar 2018

Hotel Description

4-star golf resort near Mountain Creek Ski Resort

Hamburg retreat

Stay at this Hamburg resort and you'll be within 2 miles (3 km) of Mountain Creek Ski Resort and 6 miles (10 km) of Franklin Mineral Museum. Space Farms Zoo and Museum and High Point State Park are within 16 miles (25 km).

36-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 3 restaurants. Traveling on business? Take advantage of the 12 conference rooms, 24-hour business center, and valet parking. Enjoy the 2 outdoor pools and perks like free self parking and free WiFi.

Free WiFi, flat-screen TVs

Featuring conveniences like coffee/tea makers and dishwashers, the 250 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, safes, and phones.

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Willow Stream Vista)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Willow Stream Lookout)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Spring Brook Vista)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Waters Edge Vista)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Cascades Lodge ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Cascades Lodge

Everyone (3) Couples (1) Family (1)
2 out of 5
Very disappointed with front desk staff. We have disable child and usually wee were able to park in the garage in handicapped space. This time they told us to park all the way in the parking lot far away from our room. Or pay $20 for valet. Asked about the availability in the garage they told me that I need to ask General Manager. The General Manager was not available at that time. The receptionist she was very rude and told me to come back ??? They did not ask about my room number and did not offer that GM will contact me. I had to come back like 3 times and still unsuccessful. Had to pay $20 for valet. During check out the receptionist told me that maybe the place is not right for me. Very disappointed! I pad $700 for a night and got that!!!!

Posted by on Aug 25, 2019

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5 out of 5

Posted by on May 22, 2019

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Comment from Hotel Management

May 23, 2019 by Nicole S.

Thank you so much for the positive feedback!! Hope to see you again soon!

3 out of 5
Mixology class was a compete rip off. $20 pp for one drink and a 10 min lesson on how to make it. Was suppose to be an hour. Restaurants over priced and not many good choices. Yoga was good. Place is totally over priced. Not much to do in the winter there.

Posted by on Mar 26, 2018

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5 out of 5

Great hotel bad food

Food left a lot to be desired. Both restaurants I ate at were over priced both in quality and the portions. the hotel was great tho, will definitely stay again but will leave and get food elsewhere

Posted by on Jan 31, 2017

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5 out of 5

Very disappointed that hotel charged me again

Pros: Uniqueness of condominium rooms with full hotel services.
Cons: Elimination of double billing when receiving guest through Travelocity. Central air conditioning.
Location: Location was breathtaking.
Paid Travelocity for my stay well in advance, I already paid my credit card and told the hotel when I left that it was paid when I checked out and they presented me with a $1200 plus bill with no additional charges. Just checked my American Express delta car and there is an additional charge posted by grand cascades lodge on July 20, 2016 for the room charges and associated taxes and the discount given by Travelocity for rooms over 300 dollar promotion.

Posted by , from Miami on Jul 25, 2016

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1 out of 5

The hotel messed up a birthday reservation

Cons: arrogant unhelpful staff
I made a 21st birthday reservation for a weekend as a gift for my daughter and her friends. The reservation was charged to my credit card because it was a gift. When my daughter arrived at check-in the staff would not honor the reservation because my daughter did not have the same credit card as mine. I intervened by phone and eventually the reservation was honored but after I was spoken to rudely, arrogantly and yelled at by the young woman at the front desk. My daughter was extremely embarrassed, disappointed and we can not recommend the resort. Go elsewhere for a special event.

Posted by , from Clifton, NJ, USA on Oct 23, 2012

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5 out of 5

This hotel is the nicest hotel ever!

This is the 2nd time I stayed at this hotel and I would go back there in a minute. The overall atmosphere was very calming and relaxing. I found with both stays that the staff was always very helpful and accommodating. Room was clean & well supplied with housewares when I chose to eat in. I would recommend staying in this hotel if your looking for elegance and service. It's top notch! The only negative comment is that the restaurant is sometimes booked. But that was OK since I could cook in the well equipped kitchen!

Posted by , from NJ on Sep 9, 2011

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5 out of 5

would recommend to anyone

Pros: Close restaurants, Quiet
We liked this hotel a lot. The kids loved the pool. Everything was very nice.

Posted by , from Cherry Hill, NJ on Apr 12, 2011

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4 out of 5

One of the best kept secrets in NJ

Pros: Close restaurants, Quiet, spacious roomsa
Cons: Nothing close, isolated
Never would have expected to find a Resort Hotel so close to the Newark Airport. This was a real find. Reminded me of Pebble Beach. Beautiful accommodations and fine dining with fun apre golf bar. A bit pricey, but worth it. Ask for an upgrade; the front desk is quite gracious.

Posted by , from NYC on Feb 7, 2011

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5 out of 5

wonderful stay

the service was great the right balance, the environment soothing, beautiful everything seem to have been thought of for comfort and convenience.

Posted by on Mar 13, 2009

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Property Features

As a guest of Grand Cascades Lodge, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 12 meeting rooms available. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the business-friendly Grand Cascades Lodge. You'll have access to the health club at a partner property. Self parking is free. This 4-star Hamburg resort is smoke free.

  • 250 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Liberty Intl. Airport (EWR) (83.5 km / 51.9 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Grand Cascades Lodge offers 250 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning

Food & Drink

Restaurant Latour - This fine-dining restaurant serves dinner only.

Crystal Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Springs Bistro - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Biosphere Cafe - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Reflections Spa & Salon has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of children who can stay free - 2
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20 per stay (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Cascades Lodge Hamburg
  • Grand Cascades Lodge
  • Grand Cascades Hamburg
  • Grand Cascades
  • Grand Cascades Hotel Hamburg
  • Hotel Grand Cascades
  • Hotel Grand Cascades
  • Grand Cascades Lodge Resort
  • Grand Cascades Lodge Hamburg
  • Grand Cascades Lodge Resort Hamburg

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.