Book a hotel near Gene Leahy Mall, Downtown Omaha

"I was especially impressed with the service at the breakfast buffet. Fresh food was replenished before it ran out, consistently. All staff was kind and helpful. Room was comfortable and clean. Pool was a bit small and crowded. But overall, great place to stay, especially when traveling with kids. "

"Clean. Good breakfast"

"All went well. "

"Staff is incredible -- helpful, friendly, accommodating. Not only did we have a wonderful stay in a great location, but the staff made the difference for us from every other hotel. They graciously loaned us a screwdriver to put batteries in a new toy and were clearly working hard during breakfast to keep supplies stocked. At checkout time, our vehicle had a dead battery, so I went to the desk to let them know we'll be late returning our keys (needed to leave parking garage). When I was explaining, the clerk said, "Oh we can help! Our maintenance worker will meet you at your car for a jump!" He was there in under 10 mins and so kind. Hyatt Place saved us probably 2hrs waiting for roadside assistance. THANK YOU to everyone who made our stay fantastic -- from front desk, to maintenance, to maids, to breakfast staff. Customer service was impressive and much appreciated. "

"All good !"

"Terrible weekend at this property. Our thermostat was broken, and after reporting it 3 times to the front desk, each time being told someone would come fix it, no one ever came. Same issue with the Wi-Fi. Would not connect and would not update. There was no soap in the bathroom. And this last one is the least important of this list but is still something travelers here should expect: the worst one-ply see-through toilet paper I've ever experienced in a hotel. To say something nice, I will grant that the property is very cute and well-styled. It's just a major disappointment that the substance did not match the style. "