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"We went to this hotel 5 years ago. Apparently they change the owner. The hotel needs some update. However, the hotel is good, clean, and comfortable. ... " More

By a verified traveler on Sun 11 Oct 2020

Hotel Description

Motel near Gatlinburg Space Needle in Gatlinburg

City center stay

You'll find Gatlinburg Space Needle and Gatlinburg SkyLift Park within a 15-minute walk of this Gatlinburg motel. Ripley's Aquarium of the Smokies is within 2 miles (3 km) and Dollywood is within 9 miles (15 km).

2 outdoor pools

This motel features 2 outdoor pools, an indoor pool, and a restaurant. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. There's a spa tub on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 186 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include hair dryers and free toiletries.

Single Queen Room - No pets

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Nov 5 - Nov 6

Courtside Double Beds - No Pets

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed Deluxe - No Pets

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Jacuzzi Suite - No pets

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sidney James Mountain Lodge ratings based on 34 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sidney James Mountain Lodge

Everyone (15) Couples (5) Family (12)
4 out of 5
We went to this hotel 5 years ago. Apparently they change the owner. The hotel needs some update. However, the hotel is good, clean, and comfortable. The staff is good.

Posted by , from Miami, FL on Oct 11, 2020

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4 out of 5
Just a average property. Staff was friendly and the place was clean.

Posted by , from Myrtle beach on Aug 10, 2020

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2 out of 5
We got to encounter a bear while walking to our room which was fun.....Other than that I wish I could forget about this motel in bad need of a remodel.

Posted by , from Northwest, GA on Jul 20, 2020

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2 out of 5
Many minor issues, but one major one. Room key stopped working every time we needed to get in the room. Made at least 4 trips to the desk to get new keys. You need to get that fixed. Staff not welcoming and extremely neutral.

Posted by , from Chicago on Jun 22, 2020

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5 out of 5
Everyone was helpful. The room was clean. The pools we're great! The restaurant located in hotel was amazing. Plan on staying here next time we go.

Posted by on Jun 2, 2020

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2 out of 5
We stayed for a four night stay and it was nothing like the pictures and we got no service done on our room by the time we left we had trash piled up and we had to go to the desk to get toilet paper and coffee very disappointing I will not be staying there again

Posted by on May 11, 2020

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4 out of 5

Posted by on Dec 14, 2019

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5 out of 5
Great room, Great price, Great service! The hot tub and indoor pool was a nice touch for a cold fall day!

Posted by on Nov 13, 2019

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4 out of 5
loved the brook out back, bathroom too small. Room was clean which is great!

Posted by on Nov 11, 2019

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2 out of 5
It’s was in a convenient location for activities we wanted to do but I have seen barns cleaner that what our room was and parking was scarce on the weekend when we arrived back late we didn’t have any where to park.

Posted by on Oct 30, 2019

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About the Sidney James Mountain Lodge

Location 610 Historic Nature Trl, Gatlinburg, TN 37738

Property Features

There's a restaurant on site. WiFi is free in public spaces. Sidney James Mountain Lodge offers its guests 2 outdoor swimming pools, an indoor pool, a spa tub, and a sauna. Event space at this motel measures 1600 square feet (149 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a terrace are also featured at Sidney James Mountain Lodge. Free self parking is available. Smoking is allowed in designated areas at this Gatlinburg motel.

  • 186 guestrooms or units
  • 4 levels
  • 3 buildings
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Dining venue
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: McGhee Tyson Airport (TYS) (72.3 km / 44.9 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Sidney James Mountain Lodge offers 186 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Poolside Cafe - Onsite café.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a children's pool.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Golfing nearby
  • Rock climbing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 35 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 12 per person (approximately)
  • Pet fee: USD 10.00 per pet, per night
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • James Sidney
  • Sidney James
  • Sidney James Mountain Lodge
  • Sidney James Mountain Lodge Gatlinburg
  • Sidney James Mountain Lodge Motel
  • Sidney James Mountain Lodge Motel Gatlinburg
  • Sidney James Mountain Gatlinburg
  • Sidney James Mountain Hotel Gatlinburg
  • Sidney James Mountain
  • Sidney James Lodge
  • Sidney James Lodge
  • Sidney James Mountain Gatlinburg
  • Sidney James Mountain Lodge Motel
  • Sidney James Mountain Hotel Gatlinburg
  • Sidney James Mountain Lodge Gatlinburg
  • Sidney James Mountain Lodge Motel Gatlinburg

You should know

  • The seasonal pool will open in April and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.