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4.4 out of 5

"All around top notch stay with a delightful staff!! " More

By a verified traveler on Sun 01 Jan 2023

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Hotel Description

Enjoy free breakfast at this 3-star Florence hotel

In Florence

Within a 10-minute walk of the hotel, you'll find Pee Dee Mental Health Center and Mcleod Regional Medical Center. Florence Museum and Florence National Cemetery are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Room (2 Queenbed & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$115* Per night/room Feb 27 - Feb 28

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible (2 Queenbed & 1 Sofabed, Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Place Florence Downtown ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Florence Downtown

Everyone (8) Family (3)
5 out of 5
All around top notch stay with a delightful staff!!

Posted by on Jan 1, 2023

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Comment from Hotel Management

Jan 13, 2023 by Michelle Kelly (Front Office Manager)

Dear Turcotte, Thank you for your feedback about your recent stay with us. I'm glad to see my team didn't fall short of your expectations of great customer service and cleanliness. We look forward to accommodating you in the future. If there's anything I can help you with feel free to reach out. Thanks again.

5 out of 5
Very fast service and the hotel is very nice with a modern look. I highly recommend. Only difference they charge you for a later check out which is $10. Not bad

Posted by on Nov 14, 2022

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4 out of 5

Posted by on Jul 25, 2021

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5 out of 5
Even though they had multiple staff call outs the day we arrived, their management team and staff jumped right in to ensure our room was ready. Mind you, they were sold out for the weekend. Everyone working had a pleasant attitude and were very welcoming. Way to make lemonade out of a day full of lemons. Would stay again.

Posted by on Jun 26, 2021

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5 out of 5

Posted by on May 17, 2021

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4 out of 5
Expected closer parking and cleaner rooms

Posted by on Apr 3, 2021

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5 out of 5

Posted by on Jul 19, 2020

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5 out of 5

Posted by on Jun 2, 2020

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5 out of 5

Posted by on Feb 29, 2020

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3 out of 5
Toilet leakage at the bottom when flushed. Notified front desk about the situation. I was asked if it would be ok until the next or would i like another room. I said another room would suffice.He told he was coming to the roomto check. Needless to say 20 or 30 minutes later he never showed up. I called the desk informed him i would just keep the towel i placed around it on floor. He said fine and that was the end of conversation. During check out i mentioned the toilet in the room. He mon c

Posted by on Jun 14, 2019

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Property Features

Hyatt Place Florence Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Hyatt Place Florence Downtown also features a convenience store and an elevator. Self parking is free. This 3-star Florence hotel is smoke free.

  • 103 guestrooms or units
  • 1617 sq ft of conference space
  • Buffet breakfast (free)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Florence Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Florence Downtown offers 103 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily.

24/7 Gallery - Onsite café. Open 24 hours.

Coffee to Cocktails - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per week
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Florence Downtown Property
  • Hyatt Place Florence Property
  • Hyatt Place Florence Downtown Hotel
  • Hyatt Place Florence Hotel
  • Hyatt Place Florence Florence
  • Hyatt Place Florence Downtown Hotel
  • Hyatt Place Florence Downtown Florence
  • Hyatt Place Florence Downtown Hotel Florence

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.