Book a hotel near ESPA at Powerscourt Hotel, Enniskerry

"Great location for us, staff lovely"

"The property itself is beautiful, and I’m sure the rooms look amazing. However, I couldn’t even get past the check-in. My wife and I flew in on a Wednesday morning and got to the hotel and were excited to check in. I even called the day before and told them I land early and I was told they were most certainly accommodate an early check-in by 11 AM because they weren’t sold out of rooms apparently. Upon arriving, the Front Desk personnel that I worked with was already ignorant, rude, and seemed a bit racially motivated. She immediately said we do not do early check-in until 4 PM, however, after I spoke to her and told her I had already confirmed with someone the night before she went to the back, spoke to whoever she had to and came back and said we have a room that’s in ““ Cleaning stages and will be ready shortly. While that was happening, I asked her if there was an upgrade available to a balcony room she said there was she went over and chatted with another Front Desk personnel and granted me the upgrade for free after the other person said sure this was exciting until she told me that this room two is in Cleaning stages and will be ready by 12 PM to which I was fine with however 12 PM came 1 PM came 2 PM came and still no room then she tells me unfortunately I can’t check you in until 4 PM when I explicitly told her I have a wedding at 3 PM to get to. Instead of explaining to me that my original room I booked was ready to go, which another Front Desk person had told me "

"The hot tub was not working. There is a hole in the walkway covered by green turf carpet. We tripped and fell twice. Once getting a gash in my knee. It should be fixed not covered and hidden. "

"A beautiful part of Ireland - I was disappointed that the restaurant wasn’t open when I stayed but the staff were helpful "

"We were very disappointed. The hot water went out on our second morning and the host was not at all helpful. We tried for the two following days to get help over there and nobody came. We had three mornings with out any hot water and had to rent a hotel our last night there to take a hot shower. "

"The room was very cold from check in 4pm until I went to tell the receptionist to turn on the heater after 10pm and almost can’t feel the heat by even touching the radiator set at max level. The heater last only 30 minutes then stop for a whole night, and I was woken up from a chilling bed around 2am. I caught a cold and sneezed in the morning. Got no relaxation but kept distracted by the warning up my body! What a worse terrible night suffering the strong smell of masala filled in the hallway and the room. The towel’s smell like mold and not clean."