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Quality Inn & Suites Des Moines Airport

2.5-star property
5231 Fleur Dr, Des Moines, IA 1-855-201-7819

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3.0 out of 5
See all 10 Travelocity Reviews

"There was nothing spectacular about this place except the pillows. I indicated that I would recommend this place to a friend basically because maybe ... " More

By a verified traveler on Mon 19 Oct 2015

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Hotel Description

Hotel near Blank Park Zoo in Des Moines

In suburbs

A stay at this Greater South Side hotel places you within half a mile (1 km) of Air Lanes Bowling Center and 3 miles (5 km) of Blank Park Zoo. Gray’s Lake Park and Fort Des Moines Museum are also within 3 miles (5 km).

Renovated in 2015

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Business travelers can take advantage of the free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 55 guestrooms also offer free WiFi and LCD TVs with cable channels. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Oct 6 - Oct 7

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Des Moines Airport ratings based on 10 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Des Moines Airport

Everyone (4)
4 out of 5

Posted by on Feb 24, 2019

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4 out of 5
Comfortable, close to airport. Wish I had known about the shuttle service.

Posted by on Jan 15, 2019

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2 out of 5

Don't! Never ever book this place!

Booked two rooms to find out later they charged me for 3 rooms. Staff is rude and not helpful at all! Couldn't even get a plastic comb for my hair!!!!

Posted by , from iowa on Jan 19, 2016

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3 out of 5

Ok budget - friendly motel.

There was nothing spectacular about this place except the pillows. I indicated that I would recommend this place to a friend basically because maybe wasn't an option. If you want a place close to the airport, don't want to spend much and aren't too sensitive to funky smells in the bathroom this is the place for you. We were able to check in early but when we got to the room it was still being cleaned. It had a microwave and fridge and a decent breakfast. The pool is pretty small. Also it isn't the easiest to get to and find parking on a busy night. Overall it was pretty average but worked for the short time we were there.

Posted by , from Minneapolis on Oct 19, 2015

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5 out of 5

Impressed with the newly renovated room and lobby

Pros: Free breakfast, Close restaurants, Free Internet, closest hotel to airport
I was impressed with the new rooms at the Quality Inn & Suites. It is my understanding that the property changed flags from Comfort Inn to Quality Inn but I felt that the Quality Inn & Suites was much better than the Comfort Inn flag that they used to have. Staff Service was very good and enjoyed the 42" Flat Screen TV in room.

Posted by , from Council Bluffs, IA on Apr 1, 2013

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4 out of 5

Great Location & Affordable

We stayed for one night and found it adequate. Nothing fancy, but clean and descent. Perfect location and reasonable price. Would stay again for a short stay, but probably not for more than 1 or 2 nights.

Posted by on Apr 12, 2010

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1 out of 5

We will never stay at a Comfort Inn again!

If you are not a smoker I would absolutely stay away from this hotel. We had a free night because I travel with Choice Hotels for business. Well this was the worst experience I have had to date. There wasn't an area in the hotel that didn't smell of cigarette smoke. When we got into our room it smelled clean and it appeared to be okay. However, we woke up the next day reeking of it. Apparently there is a vent in the bathroom that let in the smoke from other rooms, but it was bad. Enough to the point of not ever staying there or any other Comfort Inn again. If you noticed they have a 100% satisfaction guarantee, but it seems that it is at the discretion of the individual hotel owners. Unless you want to have your kids and yourselves smell of smoke in the morning...well the Choice is up to you.

Posted by on Jul 15, 2008

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2 out of 5

Needs improvement

Stayed here twice. First time not very happy. Room dirty, no extra towels, very understaffed, maids smoked in breakfast area. Tried a second time 6 months later. Service no better. Still dirty. Understaffed. Wrote manager a letter twice and was ignored. Won't go back.

Posted by on May 9, 2007

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2 out of 5

Okay for 1 night

Our room had a musty smell. Staff was really nice, they kept the pool open later so that son could swim. Got a 20% discount from hotel for Bennigan's for dinner. Rooms need new carpet, really grungy looking. Overall Okay for 1 night.

Posted by on Sep 7, 2006

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3 out of 5

Where's the Elevator?

newly renovated room had bad smell initially. Cleaning staff had not made sure in-room movie was ready to go, but Peoria and on site staff were helpful. My 1st movie choice did not track. The building is 2-story but there is NO Elevator!!

Posted by on Aug 18, 2006

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About the Quality Inn & Suites Des Moines Airport

Location 5231 Fleur Dr, Des Moines, IA 50321

Property Features

Free breakfast is available. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Quality Inn & Suites Des Moines Airport. Free self parking is available. A complete renovation of Quality Inn & Suites Des Moines Airport was completed in December 2015. This Des Moines hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Des Moines, IA (DSM-Des Moines Intl.) (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn & Suites Des Moines Airport offers 55 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Minimum guest age is 21

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Des Moines
  • Quality Inn Des Moines
  • Quality Inn Moines Airport
  • Quality Moines Airport
  • Quality & Suites Des Moines
  • Quality Inn & Suites Des Moines Airport Hotel
  • Quality Inn & Suites Des Moines Airport Des Moines
  • Quality Inn & Suites Des Moines Airport Hotel Des Moines

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.