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4.2 out of 5

"Beach access good breakfast and service too much required " More

By a verified traveler on Fri 19 Mar 2021

Hotel Description

Beachfront hotel near New Smyrna Beach

On the beach

Your stay at this New Smyrna Beach hotel places you within a 10-minute walk of New Smyrna Beach and Little Theatre of New Smyrna Beach. Detwiler Park and Callalisa Park are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and luggage storage are also offered.

Free WiFi, kitchenettes

The 101 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with digital channels. Furnished balconies, pillowtop beds, and room service are also available.

Suite, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$140* Per night/room Aug 15 - Aug 16

Standard Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Balcony, Ocean View

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western New Smyrna Beach Hotel & Suites ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western New Smyrna Beach Hotel & Suites

Everyone (9) Couples (4) Family (3)
5 out of 5

Posted by on May 30, 2021

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Comment from Hotel Management

Jun 10, 2021 by Dana

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe

5 out of 5

Posted by on Apr 29, 2021

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Comment from Hotel Management

May 14, 2021 by Dana

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe

4 out of 5
Beach access good breakfast and service too much required

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 24, 2021 by Dana

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe.

4 out of 5
Nice hotel conveniently located, very friendly helpful staff.

Posted by on Mar 11, 2021

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Comment from Hotel Management

Mar 11, 2021 by Dana

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe.

4 out of 5
Excellent location and friendly staff. Wil go back again.

Posted by on Jan 4, 2021

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Comment from Hotel Management

Jan 6, 2021 by Dana

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe.

5 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 9, 2020 by Dana

Thank you for your feedback!

5 out of 5
We had a nice view of the ocean. The room was clean and spacious. Staff was very nice at check in and helpful suggesting places to eat.

Posted by on Jul 22, 2020

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Comment from Hotel Management

Jul 23, 2020 by Dana

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Bathroom had mold in showers walls were stained and dirty drawers in kitchenette were dirty

Posted by on Jun 25, 2020

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Comment from Hotel Management

Jun 26, 2020 by Dana

Thanks for staying with us. We appreciate your feedback! We will address these issues.

1 out of 5
The staff was rude and difficult! They need some additional training for sure!

Posted by , from Tampa on Jun 25, 2020

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Comment from Hotel Management

Jun 26, 2020 by Dana

Thanks for staying with us. We appreciate your feedback! We will address these issues.

5 out of 5
We’ve stayed here a couple of years ago and vowed to come back because we loved it so much. Right on the beach, every room has a beachfront view, spacious suites, close to restaurants, Walgreens within a few feet, the list goes on. Only negative is the restaurant in the building had odd hours. 7 to 4:00.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Dana

Thank you for your feedback. We appreciate your business and look forward to you staying with us in the future.

About the Best Western New Smyrna Beach Hotel & Suites

Location 1401 S Atlantic Ave, New Smyrna Beach, FL 32169

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western New Smyrna Beach Hotel & Suites offers its guests an outdoor pool and a fitness center. There's a restaurant on site. There's an onsite business center. WiFi is free in public spaces. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Best Western New Smyrna Beach Hotel & Suites. Self parking is free. This New Smyrna Beach hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 8 levels
  • Dining venue
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Daytona Beach Intl. Airport (DAB) (35 km / 21.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western New Smyrna Beach Hotel & Suites offers 101 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with premium digital channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony (furnished)
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Seascape Dining Room - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 10 for adults, USD 10 and USD 10 for children (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western New Smyrna Beach
  • Best Western New Smyrna Beach Hotel
  • New Smyrna Beach Best Western
  • New Smyrna & Suites New Smyrna
  • Best Western New Smyrna Beach Hotel & Suites Hotel
  • Best Western New Smyrna Beach Hotel & Suites New Smyrna Beach

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.