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Quality Inn & Conference Center

2.5-star property
383 E Leffel Ln, Springfield, OH 1-855-201-7819

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2.9 out of 5
See all 16 Travelocity Reviews

"The room was comfortable enough, but had a musty smell. We could not use the indoor pool because the aircontidoning was out in that part of the buildi ... " More

By number1gmf, from Milwaukie, OR on Wed 08 Aug 2012

Points Of Interest

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Hotel Description

Hotel with an indoor pool, connected to the convention center in Springfield

Convention convenience

At this Springfield hotel, you'll be within half a mile (1 km) of Clark State Community College and 3 miles (5 km) of Hartman Rock Garden. Clark State Performing Arts Center and Heritage Center of Clark County are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 7 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with digital channels, the 150 guestrooms offer free WiFi and coffee/tea makers. Free newspapers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room May 2 - May 3

Room, 1 Double Bed, Accessible, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quality Inn & Conference Center ratings based on 16 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Quality Inn & Conference Center

Everyone (5) Family (2)
2 out of 5
Only one person at the desk at check-in (several people waiting to check-in), Had a room for two night but had to recode key everyday, swimming pool ladders (2) were broken, the facility is a maze.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Manager

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

1 out of 5

Hotel certainly not as advertised or expected!

We investigated and booked this hotel based on information presented on Travelicity website. We were very very disappointed when we arrived and inspected the hotel. Certainly far less than we expected and in very very poor condition. Should have been listed as 1 star!

Posted by , from canton on Mar 12, 2017

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Comment from Hotel Management

Apr 1, 2017 by Manager

I regret that you were displeased with your stay, and we failed to meet your expectations on the quality of accommodation and services. Your feedback will be reported to our management, trust that this is addressed accordingly.

1 out of 5

Very poor service they cancel my reservation and t

No one offer me to stay after some one cancel my servervation..

Posted by on Oct 25, 2016

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Comment from Hotel Management

Oct 31, 2016 by Guest Relations Manager

Dear guest, I'm sorry to hear that you did not enjoy your stay with us particularly the services. Your feedback will be escalated, I assure you that our management team will carefully look into this matter and address accordingly. We hope to have the chance to serve you again soon. Kind regards.

1 out of 5

Definitely Due for Rehab

Booked 2 rooms. Left one night early because of unpleasant experience. One room leaked water from ceiling and moved to another that provided bedbug bites. The second booked room was dirty and stained. Most of the vending machines were broken. Keys lost magnetism almost immediately. I could go on....Find another motel, until they make drastic changes.

Posted by , from Virginia on May 24, 2016

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Comment from Hotel Management

Jun 5, 2016 by Guest Relations Manager

Dear Tom, We sincerely appreciate your review and I apologize for the inconvenience you experienced in the room you stayed in. Your feedback is escalated and will be called to the attention of our maintenance team and the entire staff. Trust that this is addressed accordingly. We hope to have the opportunity to make up for our shortcomings.

2 out of 5
Pros: Location
Cons: See above
Location: Convenient to Cedarville University
The room was dirty and in poor condition, the TV did not work, nor did the coffee pot. No answer when calling desk x 3. Halls very noisy. Desk not manned in morning for checkout.

Posted by on May 8, 2016

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Comment from Hotel Management

Jun 4, 2016 by Guest Relations Manager

Dear guest, I regret that our team failed to meet your expectations on the quality of clean in the room provided to you during your visit. I assure you that we are held to provide our guests comfortable stay with us and that is what we will continue to perfect. We hope to see you again and allow us to serve you better.

2 out of 5

Not good

Pros: The sheets were clean
Our light in the bathroom did not work most of the time. We told the staff 5 times and it was never fixed. The bathroom had mold on the wall and the wall paper was peeling off.

Posted by , from ohio on Oct 9, 2015

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Comment from Hotel Management

Nov 1, 2015 by Guest Relations Manager

Hello C, I am really happy to learn that you gave us this very helpful review, though it breaks our hearts that you had troubles during your stay. We will try to investigate the case with our bathroom lights and we’ll be more than happy to replace it once confirmed. Our hotel will be undergoing improvements on housekeeping & design, we hope you’ll choose to stay with us again.

1 out of 5

Bed Bugs this week! Here's the photo to prove it!

Creepy feeling in middle of night. Looked under pillow and found bed bug. Took a photo but this site is not allowing me to upload.

Posted by , from Springfield, Ohio on Oct 31, 2013

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3 out of 5

The hotel was OK if you are spending all your time somewhere else!

Pros: Close restaurants
Cons: No free Internet
The room was comfortable enough, but had a musty smell. We could not use the indoor pool because the aircontidoning was out in that part of the building. The location was quite close to a major freeway, and was used by a lot of long-haul truckers. This did not cause us any inconvenience except that that the parking lot was sometimes full of large rigs.

Posted by , from Milwaukie, OR on Aug 8, 2012

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5 out of 5

Excellent Choice

Pros: Free Internet, Quiet
It is a very nice choice especially if you are traveling for business.

Posted by on May 16, 2012

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4 out of 5

Fair value for the money

Pros: Free Internet, right off the highway
Cons: Noisy, no breakfast
Fair value for the money but note: breakfast not included. And: it is a conference center and has a large pool/gathering area that is clearly audible from many rooms, including muzak type music. OK for us since we arrived late at night but definitely an issue if you want quiet during the day , starting from fairly early in the morning on Sunday and presumably every other day.

Posted by , from Kentucky on May 2, 2012

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About the Quality Inn & Conference Center

Location 383 E Leffel Ln, Springfield, OH 45505

Renovations + Closures

The following facilities or services will be unavailable from February 10 2021 to April 30 2021 (dates subject to change):

  • Breakfast
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Conference Center offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 5418 square feet (488 square meters) and includes conference space. The business-friendly Quality Inn & Conference Center also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Springfield hotel.

  • 1 building
  • 150 guestrooms or units
  • 2 levels
  • 5418 sq ft of conference space
  • 488 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: James M. Cox Dayton Intl. Airport (DAY) (41.5 km / 25.8 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Conference Center offers 150 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium digital channels. This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Harris Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Springfield
  • Quality Springfield
  • Quality & Conference Center
  • Quality Inn & Conference Center Hotel
  • Quality Inn & Conference Center Springfield
  • Quality Inn & Conference Center Hotel Springfield

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.