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4.2 out of 5

"A great family weekend getaway, friendly staff and great food and quick service I highly recommend this place. " More

By a verified traveler on Mon 22 Mar 2021

Hotel Description

3.5-star Art Deco hotel near Comerica Center, connected to the convention center

In shopping district

Within a 15-minute walk of the hotel, you'll find Comerica Center and Stonebriar Centre Mall. Ford Center at The Star and The Shops at Legacy are also within 2 miles (3 km).

Renovated in 2015

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 50 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the 24-hour fitness center and free full breakfast each morning.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 330 guestrooms also offer MP3 docks and TVs with cable channels. 24-hour room service, WiFi, and refrigerators are also available.

Suite, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room May 22 - May 23

Suite, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa

Everyone (4) Family (5)
5 out of 5
A great family weekend getaway, friendly staff and great food and quick service I highly recommend this place.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 24, 2021 by Rich Lundt

We're delighted your time with us was so wonderful! Thank you for noting our friendly staff and quick service. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Have a splendid day!

3 out of 5
Bed was terrible. We didnt get any rest.very disappointing for this rate. Hotel beautiful

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by Rich Lundt, General Manager

Thank you for your feedback and taking the time to post your comments regarding our hotel. I reviewed your comments regarding your stay, and we want you to know we appreciate all the feedback we can get. I do apologize that the hotel was not up to the standards that you have come to expect from an Embassy Suites Hotel. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Have a wonderful week!

2 out of 5
Very disappointed with the hot tub. Complained sereral times and no one could seem to get it fixed. One of the clean towels in the bathroom had what looked like a drip of blood on it.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Rich Lundt

Thank you for sharing your feedback regarding your recent stay. I do apologize that you didn't get to enjoy the hot tub. We take these comments seriously and will pass them along to our team. Again, thank you for your review and we hope you consider staying with us again.

4 out of 5

Posted by on Mar 11, 2019

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5 out of 5
Great place to stay, very clean. Staff was courteous and helpful. I would stay here again.

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 21, 2019 by hh

Thank you and please come again!!

5 out of 5

great hotel right where we needed to be.

great staff, very helpful.clean facility THE BEST BREAKFAST !!! Across the street from Dr Pepper Arena and Ball park.

Posted by , from NC on Jul 27, 2015

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4 out of 5

Nice Hotel but nosy plumbing

Pros: location
Nice hotel near shopping and restaurants. However, the plumbing made so much noise we didn't get good sleep. There was a concert going on which was also very loud. The restaurant staff were very friendly.

Posted by on Mar 24, 2015

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Comment from Hotel Management

Mar 30, 2015 by Rich

Thank you for your feedback and taking the time to post your comments regarding our hotel. We appreciate all the feedback we can get, as it helps us in our ongoing efforts to improve product and service. Thanks for sharing your experience with us and we hope to see you soon! Rich Lundt General Manager

2 out of 5

Not as we expected

Price was way high for the service the Hotel provided. Room had smell, so I had to change the room. No free internet. Slow response time from room service. Breakfast was good.  

Posted by , from Oklahoma City, OK on May 31, 2013

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5 out of 5

home away from home

Everything was excellent. Free breakfast was great. Hotel bar is a little bit pricy

Posted by , from Arlington, TX, USA on May 10, 2012

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5 out of 5

Nice , cozy and Warm Feeling in side the hotel

Pros: Free breakfast, Close restaurants
Cons: No free Internet
I would definitely stay here again. I liked the area , Food at the restaurant in the lobby was good as well with the convenience of Starbucks as well in the lobby. The only thing I kinda missed was that they did not had a late night full menu for hot food like burgers and fries ( comfort food lol ). They do have a limited late night menu though. But you cant have everything I guess. If you are looking for free wireless internet , This is not the place. This hotel will change you 14.95 a day for internet!! but you can use the business center down in the lobby for free.

Posted by , from Kansas city , MO on Nov 2, 2011

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About the Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa

Location 7600 John Q Hammons Dr, Frisco, TX 75034

Property Features

Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 90000 square feet (8361 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa was completed in 2015. This 3.5-star Frisco hotel is smoke free.

  • 1 building
  • 330 guestrooms or units
  • 14 levels
  • 90000 sq ft of conference space
  • 8361 sq m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (36.1 km / 22.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa offers 330 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate living rooms and are furnished with double sofa beds and desks. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Televisions come with premium cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Cyprus Grille - This restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Weight limit: 70 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 0.975 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Dallas-Frisco Hotel Convention Center
  • Embassy Suites Hotel Convention Center
  • Embassy Suites Convention Center
  • Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
  • Embassy Suites Hilton Dallas Convention Ctr Hotel
  • Embassy Suites Hilton Dallas Frisco Convention Ctr
  • Embassy Suites Hilton Dallas Convention Ctr
  • Embassy Suites Dallas Frisco Hotel Convention Center Spa
  • Embassy Suites Hilton Dallas Convention Ctr Hotel
  • Embassy Suites Hilton Dallas Frisco Convention Ctr
  • Embassy Suites Hilton Dallas Convention Ctr
  • Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
  • Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
  • Embassy Suites Dallas Frisco Hotel Convention Center Spa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.