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4.3 out of 5

"Very clean staff was very friendly and helpful beds were fairly comfortable amenities were good for a hotel room suite was very roomy. Didn’t like the ... " More

By a verified traveler on Sun 06 Nov 2022

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Hotel Description

Enjoy the indoor pool at this 3-star Columbia hotel

Near the airport

At this Columbia hotel, you'll be within 3 miles (5 km) of Women's and Children's Hospital and 6 miles (10 km) of Landmark Hospital. Missouri Heart Institute and Columbia College are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate free perks like free self parking and WiFi in public areas.

Standard Room, 2 Double Beds, Accessible (Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$86* Per night/room Feb 1 - Feb 2

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Twin Bed, Accessible (Hearing Accessible)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Twin Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Columbia East, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Columbia East, an IHG Hotel

Everyone (10) Couples (1) Family (5)
4 out of 5
Very clean staff was very friendly and helpful beds were fairly comfortable amenities were good for a hotel room suite was very roomy. Didn’t like the fact that the was no option for Netflix on the tv

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 6, 2022 by Nan

Richard,Thank you for your kind review! We hope you choose to stay with us on your next visit to Columbia.

5 out of 5
Shelby was amazing at check in and helped us park out front in an amazing spot. Maintenance man very helpful as well to move the van

Posted by on Oct 15, 2022

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Comment from Hotel Management

Oct 28, 2022 by SH

Thank you for your kind review. Here at Holiday Inn we strive to make everyones stay a great one. We hope to see you ahain the next time you find yoursel fin columbia.

5 out of 5

Posted by , from ST PETERS on Mar 20, 2022

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5 out of 5

Posted by on Nov 21, 2021

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5 out of 5

Posted by on Oct 17, 2021

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5 out of 5

Posted by on Sep 25, 2021

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3 out of 5
The rooms could have been cleaner. My room the mirror was splattered, the corners of the bathroom were not clean nor in the room. Then the water went out at 10:00 a.m. in the middle of showering.

Posted by on Aug 12, 2021

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Comment from Hotel Management

Aug 16, 2021 by Kim

I apologize that we did not live up to your or our standards during your stay. Please know that we will use these comments to get better. Thank you for staying with us and I hope to see you again.

5 out of 5
The staff are very friendly, helpful and attentive. This is a good place to spend a night. The pool looked nice. We didn’t have time to enjoy. The room was very clean. The fixtures and decor are tired and in need of updates. The parking lot needs some work. Overall very satisfied with the stay. Kudos to staff!

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 19, 2021 by Kim

Thank you very much for your kind review. We appreciate your booking with us and look forward to your return!

3 out of 5
Parked directly in front of lobby and could see my vehicle from my room's window. Shower drain very, very slow. Room keys didn't work first time. Had to lug all of my stuff back to the lobby to fix issue.

Posted by , from California on Dec 9, 2020

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Comment from Hotel Management

Dec 13, 2020 by Kim

I am truly sorry for the issues you encountered in your stay with us. I have had the drain fixed and I appreciate your letting us know about the issue. Thank you for staying with us.

4 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Travis

We're glad you enjoyed your stay, and hope you'll choose us again if you're ever in Columbia again. If there's anything we can do to improve your next stay, do not hesitate to let us know

About the Holiday Inn Columbia East, an IHG Hotel

Location 915 Port Way, Columbia, MO 65201

Property Features

Holiday Inn Columbia East, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2200 square feet (198 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn Columbia East, an IHG Hotel. A roundtrip airport shuttle is free during limited hours. Free self parking is available. This 3-star Columbia hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 5 levels
  • 2200 sq ft of conference space
  • 198 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Columbia East, an IHG Hotel offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Columbia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Fourpoints - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Holiday Inn Columbia East, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Columbia East
  • Holiday Inn Hotel Columbia East
  • Holiday Inn Columbia East Hotel Columbia
  • Holiday Inn Columbia East Hotel
  • Inn Columbia East Hotel

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.