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Holiday Inn Columbia East, an IHG Hotel

3-star property
915 Port Way, Columbia, MO 1-855-201-7819

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4.2 out of 5
Very good!
See all 12 Travelocity Reviews

"The staff are very friendly, helpful and attentive. This is a good place to spend a night. The pool looked nice. We didn’t have time to enjoy. The roo ... " More

By a verified traveler on Wed 14 Apr 2021

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this 3-star Columbia hotel

Near the airport

Within 6 miles (10 km) of this Columbia hotel, you'll find University of Missouri and Missouri Heart Institute. Boone Hospital Center Med Records and Landmark Hospital are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include pillowtop beds, room service, and premium bedding.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Aug 29 - Aug 30

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Twin Bed, Accessible (Hearing)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Twin Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Columbia East, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Columbia East, an IHG Hotel

Everyone (6) Couples (1) Family (2)
5 out of 5
The staff are very friendly, helpful and attentive. This is a good place to spend a night. The pool looked nice. We didn’t have time to enjoy. The room was very clean. The fixtures and decor are tired and in need of updates. The parking lot needs some work. Overall very satisfied with the stay. Kudos to staff!

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 19, 2021 by Kim

Thank you very much for your kind review. We appreciate your booking with us and look forward to your return!

3 out of 5
Parked directly in front of lobby and could see my vehicle from my room's window. Shower drain very, very slow. Room keys didn't work first time. Had to lug all of my stuff back to the lobby to fix issue.

Posted by , from California on Dec 9, 2020

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Comment from Hotel Management

Dec 13, 2020 by Kim

I am truly sorry for the issues you encountered in your stay with us. I have had the drain fixed and I appreciate your letting us know about the issue. Thank you for staying with us.

4 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Travis

We're glad you enjoyed your stay, and hope you'll choose us again if you're ever in Columbia again. If there's anything we can do to improve your next stay, do not hesitate to let us know

3 out of 5

Noisey

Hotel was very noisey. Asked for a room on the top floor away from elevator and vending and got the opposite

Posted by on Dec 19, 2017

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Comment from Hotel Management

May 25, 2021 by Front Desk

Thank you so much for your review, we continually strive to make a great stay for our guests.

5 out of 5
Convenient location. Not far from campus. Would stay there again

Posted by on May 20, 2016

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Comment from Hotel Management

May 25, 2021 by Front Desk

Thank you so much for you kind review, we appreciate your feedback

5 out of 5

Great hotel

Pros: The staff answered questions and requests very quickly.
Location: Hotel located right off highway. Jimmy John's is in walking distance.
The staff was exceptionally nice. Rooms are comfortable.

Posted by , from St. Louis MO on Apr 19, 2016

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Comment from Hotel Management

May 25, 2021 by Front Desk

Thank you so much for your nice review, we appreciat you

2 out of 5

Charge an extra $20?!

Charging an extra $20 upon arrival? I arrived at the hotel after booking and paying through Travelosity. I was informed that I would be charged an extra $20 that would later be credited back, why? The other Holiday Inn wanted a $27 "maintenance fee" on top of the $99 room fee. No more games with Holiday Inn. There are far too many hotels out there to choose from.

Posted by , from Nebraska on Dec 30, 2015

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Comment from Hotel Management

May 25, 2021 by Front Desk

The $20 fee is an incidental fee which gets returned when you check out. Several hotels charge what they call, deposits, or incidental fees. The 20 dollar fee does get returned upon check out, as long as their are no damages or room charges.

5 out of 5

Weekend Away

Pros: Location and friendly helpful staff.
Cons: Overall the temperature in the common spaces were very warm. I'm guessing it's because of the transition season we are in.
Location: We had spent the day at the winery in Rocheport which had decent wine and great food and only 15 minutes down the road.
We chose to go out of town at the last minute and chose this hotel because of location and we knew that it wasn't built that long ago. The staff was pleasant and eager to help us find a local breakfast place even though they have a restaurant that also serves breakfast. Dan in the bar was entertaining and attentive and provided great service.

Posted by on Nov 3, 2015

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Comment from Hotel Management

May 25, 2021 by Front Desk

Thank you so much for your nice review, we appreciate your feedback

5 out of 5

Well-run operation

Pros: Quiet, clean, friendly and attentive staff
Cons: no breakfast
We stayed in this hotel on two separate occasions and had a great experience both times. Clean, well managed, friendly and attentive staff. The only thing we didn't like was that there was no free breakfast.

Posted by , from Louisville, KY, USA on Jul 19, 2012

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Comment from Hotel Management

May 25, 2021 by Front Desk

Thank you for your great review, we appreciate your feedback

4 out of 5

Loved the staff!

Nice room, easy check in, kids loved the pool. Wish they had breakfast.

Posted by , from Lees Summit, MO on Feb 7, 2011

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Comment from Hotel Management

May 25, 2021 by Front Desk

Thank you so much for your nice review, we appreciate your feedback.

About the Holiday Inn Columbia East, an IHG Hotel

Location 915 Port Way, Columbia, MO 65201

Property Features

Holiday Inn Columbia East, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2200 square feet (198 square meters). A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn Columbia East, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3-star Columbia hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 5 levels
  • 2200 sq ft of conference space
  • 198 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Columbia, MO (COU-Columbia Regional) (23.5 km / 14.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Columbia East, an IHG Hotel offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Columbia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Kem's Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 15.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Columbia East
  • Holiday Inn Hotel Columbia East
  • Holiday Inn Columbia East Hotel Columbia
  • Holiday Inn Columbia East Hotel
  • Inn Columbia East Hotel
  • Holiday Inn Columbia East
  • Holiday Columbia East, An Ihg
  • Holiday Inn Columbia East, an IHG Hotel Hotel
  • Holiday Inn Columbia East, an IHG Hotel Columbia
  • Holiday Inn Columbia East, an IHG Hotel Hotel Columbia

You should know

  • Holiday Inn Columbia East, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.