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Super 8 by Wyndham Mason

2-star property
5589 Kings Mills Rd, Mason, OH 1-855-201-7819
2.7 out of 5
See all 23 travelocity Reviews

"It’s an old hotel, and has seen better days. Most everything is out dated and worn out. " More

By a verified traveler on Mon 19 Jul 2021

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Hotel Description

Hotel near Kings Island in Mason

In Mason

Stay at this Mason hotel and you'll be within half a mile (1 km) of Beach Waterpark and 2 miles (3 km) of Lindner Family Tennis Center. Kings Island and Kings Mill Trailhead are also within 3 miles (5 km).

Multiple dining options

This hotel features 2 restaurants and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 194 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$47* Per night/room Dec 5 - Dec 6

Room, 1 King Bed, Accessible, Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 7 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Super 8 by Wyndham Mason ratings based on 23 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Super 8 by Wyndham Mason

Everyone (12) Couples (3) Family (6)
3 out of 5
It’s an old hotel, and has seen better days. Most everything is out dated and worn out.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Aug 3, 2021 by Hotel Manager

Dear Guest, Thank you for letting us know about your recent stay. We regret that your stay did not meet your expectations and thank you for letting us know a few of the points that concerned you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager

3 out of 5
You could see the fireworks at Kings Island from motel room

Posted by on Jul 4, 2021

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Comment from Hotel Management

Aug 2, 2021 by Hotel Manager

Dear Guest, Thank you for taking the time to post this wonderful review of your stay at Super 8 by Wyndham Mason. We appreciate you for mentioning us Good Place to stay and hope we will have the pleasure of welcoming you again to the hotel. Please visit us again. Sincerely, Hotel Manager

2 out of 5
So not what the pictures show. Very old. Burn holes in cover hairs on pillows. Strong musty smell when first come in

Posted by on Nov 22, 2020

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Comment from Hotel Management

Nov 23, 2020 by Hotel Manager.

Dear Guest, Thank you for staying with us. We shared your report of the smell issue with the housekeeping in the hope that they can see that this does not happen to any more of our valued guests. I hope you will reconsider and stay with us again in the future. Sincerely, Hotel Manager.

2 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 22, 2019 by Hotel Manager

Dear Guest, We have noted your 2-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely, Hotel Manager

1 out of 5
It was dirty run by people that speak broken English unfriendly staff. Highly disappointed. I even left 1 1/2 days early. No refund for unused night. Terrible I would tell people to run away fast. Card keys on doors did not work well it took several tries to unlock the door every time.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 4, 2019 by Hotel Manager

Dear Guest Thank you for choosing our property. We are very sorry that we did not meet your expectations. Your comments are very important to us, as they will help us to improve our services and our guest experience even more. We hope that you will visit us again. Sincerely Hotel Manager

1 out of 5
It was clean & well lit at night. Outside was very well groomed. Hotel room was very dirty not at all what was shown on the web. Had very bad time with the room keys took me sometimes 1/2 hour just to get both of the keys to work to get into my room. This happened my trip. Will never stay there again. I would not recommend this hotel to anyone.

Posted by , from Kenosha, Wi on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Hotel Manager

Dear Guest, Thanks for your comments. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

2 out of 5
Front desk was disappointed, couldn’t understand the employee. Took forever to get the room keys, at least 3 couples waiting behind me. Room was not that great. The sink handle broke off when turning it on, took a picture of the handle in my hand!! Was boogers on the wall next to the toilet, and the toilet seat and lid looked liked it was left outside, disgusting!!!

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 3, 2019 by Hotel Manager

Dear Guest, Thank you for your feedback we take all guest feedback to heart and as an opportunity for improvement. We clearly did not put our best foot forward with you, but believe we are better than what you experienced. We pride ourselves in our service and hope that you can come back again and see why, as for the room we have various room types for each traveler. Sincerely, Hotel Manager

3 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Hotel Manager

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

1 out of 5
The pool and park were very nice. The hotel itself was horrible! I would be comfortable in saying it has not been updated since the early 1980s. The rooms are very dirty. Mirrors have spots and stuff smeared on them besides layers of dust. The doors are covered in dirt, hand and foot prints. Cob webs are behind doors. The carpets are sticky and dirty, probably havent been cleaned on years. Tiles in bathrooms are broken or missing. Refrigerators are cool at best and not level. I used one of their nice clean washclothes to clean my room enough to be tolerable. I ruined a pair of socks walking on the carpets but it beat walking barefoot on them. If i coukd have found another hotel with rooms available I sure would have went elsewhere. I do NOT recommend this hotel to anyone.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Hotel Manager

Dear Guest, Thanks for your comments. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

1 out of 5
Hair dryer nasty air conditioning had mold in it staff was not helpful and had to come in and clean the whole room we will never stay there again.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 19, 2019 by Hotel Manager

Dear Guest, Thanks for commenting. I’m sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. I regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. We take serving guests very seriously. Sincerely, Hotel Manager

About the Super 8 by Wyndham Mason

Location 5589 Kings Mills Rd, Mason, OH 45040

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Super 8 by Wyndham Mason. Self parking is free. Smoking is allowed in designated areas at this Mason hotel.

  • 194 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free beach shuttle and theme park shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Mason offers 194 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Perkins - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Frischs Big Boy - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

AREA 513 BAR - Onsite sports bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 20 and a deposit of USD 30 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per stay
  • Pet fee: USD 25 per pet, per night plus USD 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mason Super 8
  • Super 8 Hotel Mason
  • Super 8 Wyndham Mason Hotel
  • Mason Super Eight
  • Super 8 Mason Hotel Mason
  • Super 8 Mason Ohio
  • Super Eight Mason
  • Super 8 Mason Hotel
  • Super 8 Wyndham Mason
  • Super 8 by Wyndham Mason Hotel
  • Super 8 by Wyndham Mason Mason
  • Super 8 by Wyndham Mason Hotel Mason

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.