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"The staff was cordial and professional. However, the bed coverings had stains on them and the request for new sheets was ignored. The halls were trash ... " More

By a verified traveler on Sat 15 Aug 2020

Hotel Description

Adults-only hotel near Hollywood Casino Amphitheatre

In Matteson

You'll find Hanger Clinic and Franciscan St. James Health - Olympia Fields within 3 miles (5 km) of this hotel. WellGroup HealthPartners and Franciscan Health Olympia Fields are also within 3 miles (5 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-in, and conference space. There's a 24-hour fitness center on site, and a 24-hour front desk and limo/town car service are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 84 guestrooms also offer free WiFi and LED TVs with cable channels. Premium bedding, coffee/tea makers, and free weekday newspapers are also available.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Travelodge by Wyndham Matteson ratings based on 25 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Travelodge by Wyndham Matteson

Everyone (10) Couples (1) Family (6)
3 out of 5
The staff was cordial and professional. However, the bed coverings had stains on them and the request for new sheets was ignored. The halls were trashy and there was no shower curtain in the shower. The remote for the TV did not work and their was a sticky substance on the dresser that we cleaned.

Posted by , from Evergreen Park on Aug 15, 2020

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Comment from Hotel Management

Aug 15, 2020 by shay

Thank You

1 out of 5

Posted by on May 28, 2020

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5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 3, 2020 by Shay

Thank You.

1 out of 5
Staff was friendly. Hotel didn't compare to pics online. Price was average to other nicer hotels. Room was out dated. Had a staff member walk into my room at 1am without knocking first. Then i got called to sign paperwork 10 mins later. At least management agreed to refund.

Posted by on Dec 10, 2019

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4 out of 5
It was in a Nice Pleasant area a Good location and easy Checking in.

Posted by on Nov 1, 2019

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2 out of 5
I did not like much about this property except the fact that it was close to an event I was attending. Had I known I was going to pay over $140.00 for a run down hotel I would have stayed elsewhere.

Posted by on Sep 9, 2019

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1 out of 5
Great place, but the reservation was not home ored. We didn't stay there!

Posted by on Aug 25, 2019

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3 out of 5
The staff was friendly and attentive. The door stuck when opened or closed. I was in room 301 I don’t like being placed at the end of the corridor, but I was told the hotel was completely booked. L. Hicks

Posted by , from KY on Aug 12, 2019

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1 out of 5
There was not a whole lot that I liked about my stay. To begin with my daughter, 87 year old mother and two children (one was a toddler) were never greeted and literally ignored by the front desk staff for more than 30minutes. After standing there for a awhile I took a seat in the lobby and waited an additional 15 mins. before I got up and asked what the problem was regarding check-in. Only then were we acknowledged by the two clerks. Both were assisting one customer that had multiple rooms. It would had helped if the clerks could have said in the beginning that they would be with us shortly or something to that affect. One clerk was very rude. We came to Matteson to attend my uncle’s 92nd birthday and family were waiting on us to share in the lighting of his cake. They thought it would only take us know more than 15-20 minutes to return back to the celebration and not an hour and a half. Once we got to the room it was a little smelly, the bathtub was not very clean and no swimming pool access.

Posted by , from Matteson on Aug 8, 2019

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2 out of 5
The 1st rooms jacuzzi tub was taken apart, second rooms jacuzzi jets did not work, 3rd rooms jacuzzi was fine. Rooms smelled funky. The swimming pool wasn't working, the juicers were broken and the american flag flying out front was in tatters, looked like it had not been taken down in years. I was very disappointed and will not book at that hotel again for concerts in Tinley park.

Posted by on Jul 4, 2019

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About the Travelodge by Wyndham Matteson

Location 950 Lake Superior Dr, Matteson, IL 60443

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. Free breakfast is served daily. A 24-hour fitness center, a library, and a vending machine are also featured at the business-friendly Travelodge by Wyndham Matteson. Self parking is free. A complete renovation of Travelodge by Wyndham Matteson was completed in March 2017. This Matteson hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Built in 2001
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Midway Intl. Airport (MDW) (57.9 km / 35.9 mi)
  • Train station: Matteson 211th Street-Lincoln Highway Station (3.7 km / 2.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Travelodge by Wyndham Matteson offers 84 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Matteson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Minimum guest age is 21
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Breakage deposit: USD 20.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Suites Hotel Matteson
  • Country Suites Matteson
  • Matteson Country Inn
  • Country Inn Matteson
  • Travelodge by Wyndham Matteson Hotel
  • Travelodge by Wyndham Matteson Matteson
  • Country Inn Suites by Radisson Matteson IL
  • Travelodge by Wyndham Matteson Hotel Matteson

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Travelodge by Wyndham Matteson.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.