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Comfort Inn Sylva - Cullowhee

2.5-star property
1235 E. Main Street, Sylva, NC 1-855-201-7819

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4.1 out of 5
Very good!
See all 18 Travelocity Reviews

"Initial room was dirty. Was given another room. Morning staff isn’t friendly at all. Young woman at the desk doesn’t speak to you and male with a lot ... " More

By a verified traveler on Fri 11 Oct 2019

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Sylva

City center stay

Stay at this Sylva hotel and you'll be within half a mile (1 km) of Nantahala National Forest and 2 miles (3 km) of Southwestern Community College. Heinzelmannchen Brewery and Tuckasegee River are also within 3 miles (5 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Hydromassage showerheads, coffee/tea makers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room May 17 - May 18

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Sylva - Cullowhee ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Sylva - Cullowhee

Everyone (12) Students (1) Family (7)
2 out of 5
Rooms smelled musty. We had to cancel our stay due to the smell in the room.

Posted by , from Florida on Jul 6, 2020

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Comment from Hotel Management

Jul 7, 2020 by Anna T.

I am very sorry for the issues you encountered, and hope that you may give us another opportunity in the future to supply you with superior service!

5 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 12, 2019 by Anna T.

Thank you so much for your kind review! We hope to see you again soon!

3 out of 5
Initial room was dirty. Was given another room. Morning staff isn’t friendly at all. Young woman at the desk doesn’t speak to you and male with a lot of hair stocking food during breakfast buffet not friendly either.

Posted by , from Sylva on Oct 11, 2019

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Comment from Hotel Management

Oct 15, 2019 by Anna T.

Thank you so much for your feedback! I will be speaking to our team about their customer service skills so that another guest does not encounter an experience like this. I appreciate your feedback!

5 out of 5
I like the lemon water that is available in the lobby 24/7

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 28, 2019 by Anna T.

Hello! I am so happy you enjoyed our 24 hour coffee and water bar! We look forward to seeing you again soon!

5 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 13, 2019 by Anna T.

Thank you so much! We hope to see you again soon!

5 out of 5
Clean room, comfortable air quality, comfortable beds, nice staff, decent breakfast (could use gluten-free options, at least cereal), beautiful location

Posted by on Jul 26, 2019

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Comment from Hotel Management

Aug 13, 2019 by Anna T.

Thank you so much for your kind words! I will reach out to our corporate team to see if we have any gluten free options available to us! We hope to see you again soon!

5 out of 5
The staff was amazing and very helpful with our venture to have an "all nighter" of learning a piece of software. After starting at 8pm and still going at midnight, the desk staff recognized that we were going to be awhile and made us a fresh coffee. With that, we lasted until 3 ;-) That gesture was much appreciated. The room and all facilities was very clean and comfortable.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 23, 2019 by Anna T.

It sounds like Jaylee was definitely able to take care of you while you were here! I have shared your kind words with her, and she hopes to see you again soon!

5 out of 5

Posted by on Sep 23, 2018

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Comment from Hotel Management

Sep 26, 2018 by Mindy R.

Thanks for your glowing review! We hope to see you again soon!

5 out of 5

July 4th Getaway

Pros: Location, cleanliness and free breakfast.
Cons: Need additional elevator.
Location: Dillsboro, Bryson City, Cherokee, Great Smoky Mountains National Park and the Smoky Mountain Railroad. Lots of great food, hiking and water sports.
First time in Sylva. Was quite impressed with this hotel. Not your typical Comfort Inn. Friendly staff, good breakfast, clean room and in a great location. Across from Walmart, Ryan’s, Bojangles, Sonic and a excellent Mexican restaurant. Short drive to Dillsboro, Bryson City and Cherokee.

Posted by , from Greer, SC on Jul 8, 2018

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Comment from Hotel Management

Aug 1, 2018 by Mindy R.

Thanks for your raving review! Tell your friends and bring them with you on your next visit to the area!

3 out of 5
The beds were great. Shower was ok. Not to bad overall

Posted by on Jul 10, 2017

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About the Comfort Inn Sylva - Cullowhee

Location 1235 E. Main Street, Sylva, NC 28779

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn Sylva - Cullowhee offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Sylva - Cullowhee. Self parking is free. This Sylva hotel is smoke free.

  • 77 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Asheville Regional Airport (AVL) (84.8 km / 52.7 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Sylva - Cullowhee offers 77 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads. This Sylva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Hunting nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Comfort Inn Sylva
  • Comfort Sylva
  • Comfort Inn Hotel Sylva
  • Comfort Sylva Cullowhee Sylva
  • Comfort Inn Sylva - Cullowhee Hotel
  • Comfort Inn Sylva - Cullowhee Sylva
  • Comfort Inn Sylva - Cullowhee Hotel Sylva

You should know

  • The seasonal pool will open in May and close in October.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.