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"Older but well kept property. Nice pool area. Close to beach. Walkable to food and shopping " More

By a verified traveler on Thu 07 Mar 2024

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Hotel Description

3-star beach hotel near North Beach

Centro - Supmza 001 stay

With a stay at this Centro - Supmza 001 hotel, you'll be within half a mile (1 km) of North Beach and 2 miles (3 km) of Garrafon Natural Reef Park. Cancun Underwater Museum is 4.3 mi (6.9 km) away.

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Relax with a drink at the bar/lounge and enjoy perks like free self parking. There's a poolside bar on site, and a terrace and wedding services are also provided.

Standard One Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$79* Per night/room Apr 16 - Apr 17

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Two Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Posada Del Mar ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Posada Del Mar

Everyone (9) Couples (4) Family (3)
4 out of 5
Older but well kept property. Nice pool area. Close to beach. Walkable to food and shopping

Posted by on Mar 7, 2024

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Comment from Hotel Management

Mar 8, 2024 by Ignacio.

Dear mr. Sveum. Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Posada del Mar. We hope you’ll visit us again soon. Have a grea week end.

2 out of 5
Old, nasty, tv didn’t work, outlets were loose, lime and rust on shower head,

Posted by on Jan 29, 2024

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Comment from Hotel Management

Jan 29, 2024 by Ignacio.

Dera family Rae: we’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to contact our Manager to discuss your experience in more detail. Have a great week.

4 out of 5
The common & property area, pool especially, was great! The rooms really need updating, sheets were awful & stained

Posted by on Dec 3, 2023

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Comment from Hotel Management

Dec 5, 2023 by Ignacio

Dear family Commers: We very much appreciate your comments regarding your stay at the Posada del Mar. We will be sure to share your feedback with our team, especially the housekeeping manager who always enjoys hearing from our guests. We are glad to hear, that our staff was nice and helpful. Please allow us to express our apologies and assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future. Have a great day.

5 out of 5

Posted by on Jul 12, 2023

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Comment from Hotel Management

Jul 13, 2023 by Ignacio.

Muy buenos días estimados señores. Gracias por sus tiempo y amables comentarios acerca de su experiencia en la propiedad y destino. Que tenga un excelente día.

3 out of 5
The pictures that are posted are of the renovated side, which unfortunately when you book through Travelocity will more then likely be placed in the outdated section. The outdated section rooms are small with firm beds and a small bathroom, we were scheduled to stay for a week but checked out after day one…it just wasn’t for us. I won’t down talk the place because they did try to accommodate us with a newer room but we decided to leave anyway. You get what you pay for so don’t be expecting a 5 star hotel.

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 20, 2023 by Ignacio.

Good morning dear sirs. We did try to find a place for you, sometimes our expectations are different and we thank you for your understanding and time for your comments. Have a lovely wek.

5 out of 5
Great location across street from beach, lots of shopping, and dining options within walking distance. We will be back.

Posted by on May 31, 2023

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Comment from Hotel Management

May 31, 2023 by Ignacio.

Good afternoon dear sirs. We want to thank you for your time and comments. We love your kind words and hope to see you in a near future. Have a great evening.

5 out of 5

Posted by on May 31, 2023

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Comment from Hotel Management

Jun 1, 2023 by Ignacio.

Good afternoon dear sirs. We thank you for your time and comments. Glad you were able to enjoy your time on our destination and hotel. Have a great day.

1 out of 5
the guy at the restaurant refused to fill up my Barbie sized tea cup more than two times .... which btw was only filled half-way both times .... he proceeded to tell me that he does not give out free coffee all day .... we were spending over 50 US a day just for breakfast which was mediocre at best .... no more of our money we went elsewhere ..

Posted by on Apr 14, 2023

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Comment from Hotel Management

Apr 15, 2023 by Concierge Posada del Mar

Thank you for contacting Posada del Mar, we verified what happened and the situation was as follows; In the restaurant, the coffee service has 2 servings included in the restaurant cups, it does not matter if you consume 10 USD or 50 USD. The restaurant informs us that you requested that we provide you coffee for FREE all day, which cannot be done since it has a cost, they also inform us that you wanted us to fill you a 1lt glass FREE, which in the same case we cannot do since It has a cost, We recommend when you travel, ask if the coffee has any cost or is it free, you are not going to be surprised that they charge you all your coffees throughout the day.We are very sorry for the misunderstanding. We hope to see you back soon.

4 out of 5

Posted by , from COPPERAS COVE on Dec 2, 2022

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4 out of 5
Location was perfect. Across street from beach and walking distance to bars and restaurants. However we didn’t have loud late night bars keeping us awake while sleeping. Romy the bartender was wonderful!! Very safe location. Hotel staff told me that I should change room as a/c didn’t work In my room. I didn’t even have to ask!! Never had that happen in any hotel!!

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 16, 2021 by Ignacio

Thaks for your kíndcomments. Gracias.

Property Features

Hotel Posada Del Mar offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Posada Del Mar. Self parking is free. This 3-star Isla Mujeres hotel is smoke free.

  • 99 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1985
  • Deli
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Posada Del Mar offers 99 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Cable television is provided. Bathrooms include showers. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Hotel Posada Del Mar has a restaurant serving breakfast, brunch, and lunch.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby

Spa Services

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 4.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Hotel Posada Del Mar

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 200–300 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: MXN 1000 per stay
  • Crib (infant bed) fee: MXN 4.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Posada
  • Hotel Posada Del Mar
  • Hotel Posada Del Mar Isla Mujeres
  • Posada Del Mar
  • Posada Del Mar Isla Mujeres
  • Posada Del Mar Hotel
  • Hotel Posada Mar Isla Mujeres
  • Hotel Posada Mar
  • Posada Mar Isla Mujeres
  • Posada Mar
  • Posada Del Mar Hotel
  • Hotel Posada Del Mar Hotel
  • Hotel Posada Del Mar Isla Mujeres
  • Hotel Posada Del Mar Hotel Isla Mujeres

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.