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"Staff not that friendly. Lobby dirty. Deposit hold for over a week. " More

By a verified traveler on Wed 03 Jun 2020

Hotel Description

Hotel near Jacksonville Mall in Camp Lejeune

In Camp Lejeune

You'll find Onslow County Vietnam Veterans Memorial and Camp Gilbert H. Johnson within 2 miles (3 km) of this hotel. Jacksonville Mall and Onslow Memorial Hospital are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, kitchens

The 121 guestrooms feature free WiFi and free wired Internet, LCD TVs with cable channels, and kitchens with refrigerators, stovetops, and microwaves. Other amenities include coffee/tea makers, free local calls, and ironing boards. Limited housekeeping is available.

Room, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking (Efficiency)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Efficiency)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suburban Extended Stay Hotel Camp Lejeune ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Suburban Extended Stay Hotel Camp Lejeune

Everyone (5) Couples (1) Family (3)
3 out of 5
Staff not that friendly. Lobby dirty. Deposit hold for over a week.

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jul 7, 2020 by Suman

Thank you for your recent stay review, we appreciate your feedback.

5 out of 5
good it was close to my brother I would use it again

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 14, 2019 by Tiff

Dear Guest, Thank you for taking the time to fill out our online survey. We are glad to see that you had a good time. Please come see us again if you are in the area.

4 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 28, 2019 by Tiffany

Dear Guest, Thank you for taking the time to fill out our online survey. We are glad to read that you had a good time. Please come back and see us if you are in the area.

5 out of 5
Very pleasant staff. We had an issue with the people upstairs. They had small kids that were very noisy and my daughter had just had surgery. We were moved to a new room quickly so she could rest. Very clean! Great place for a great value. Will definitely be staying here again! Thank you so much for making this a pleasant trip!

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 22, 2019 by Tiffany

Dear Guest, Thank you for taking the time to fill out our online survey. We are glad to hear that you had a wonderful for time. I hope your daughter is feeling well. Please come visit us again if you are in the area.

5 out of 5
I do not want to add more to my review. Thank you.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 22, 2019 by Tiffany

Thank you for taking the time to fill out our online survey. Thank you for choosing to stay with us and we hope to see you again.

4 out of 5
Tried to check out this morning, and the desk clerk was too busy playing a game to check me out.

Posted by on May 24, 2019

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Comment from Hotel Management

Jun 10, 2019 by Tiffany

Dear Guest, We are sorry to hear about an employee playing a video game while you were trying to check in. We will address this directly. Thank you.

3 out of 5

Posted by on May 19, 2019

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Comment from Hotel Management

Jun 10, 2019 by Tiff

Dear Guest, Thank you for taking the time to fill out our online survey. We hope to see you again in the future.

5 out of 5

Not a bad hotel

I stayed here for three days. I wasn’t too happy that they did not communicate that they only cleaned rooms weekly. So for my 3 night stay we had 2 towels, 2 wash cloths and 2 hand towels. There was no dish soap available to wash the dishes you used so they just sat in the sink for after we left, we couldn’t reuse them. On my last night I saw another guest asking the front desk for extra towels and toilet paper but since we were leaving the next day I didn’t bother. Honestly I’m used to being a bit spoiled at hotels and getting fresh towels everyday. We only realized the cleaning policy after seeing it in tiny writing on our key card envelope. The room was non smoking, but the one next to us apparently wasn’t because the bathroom would wreak of cigarette smoke at times and we could only guess that the neighbors were smoking. Overall it wasn’t a bad hotel, I would stay at it again but ask for extra towels. The staff was friendly and the hotel was clean.

Posted by on Jun 19, 2018

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Comment from Hotel Management

Jul 27, 2018 by Barbara

Thank you for your feedback so we can use for training purposes. You should have been told of the options for additional linens and cleaning dishes. We hope you will come back and try us again.

1 out of 5

Roaches that's all I want to say

Roaches stay away small ones big ones slept with the lights on

Posted by , from v on Jun 15, 2017

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Comment from Hotel Management

Jul 7, 2017 by Shanika

Were sorry your stay was not as well as we would of liked and please know we will work harder to find ways to improve for our guests!

About the Suburban Extended Stay Hotel Camp Lejeune

Location 1323 Lejeune Blvd, Camp Lejeune, NC 28540

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Suburban Extended Stay Hotel Camp Lejeune. Free self parking is available. This Camp Lejeune hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2010
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Albert J. Ellis Airport (OAJ) (27.3 km / 17 mi)
  • Parking: Free self parking

Room Amenities

Suburban Extended Stay Hotel Camp Lejeune offers 121 accommodations with coffee/tea makers and irons/ironing boards. 27-inch LCD televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. This Camp Lejeune hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on a limited basis and hair dryers can be requested.

  • In-room kitchen
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer available
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests arriving past 11 PM should proceed to the night window located just inside the main entrance for check-in assistance.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 per room (weight limit: 55 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.