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Hilton Garden Inn Boulder

3-star property
2701 Canyon Boulevard, Boulder, CO 1-855-201-7819
3.8 out of 5
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See all 12 travelocity Reviews

"Service was less than friendly " More

By a verified traveler on Sat 22 Jan 2022

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Hotel Description

3-star hotel near University of Colorado Boulder

Central Boulder stay

Within a 10-minute walk of this Central Boulder hotel, you'll find University of Colorado Boulder and Dairy Center for the Arts. Guild Theatre and Twenty Ninth Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$148* Per night/room Apr 9 - Apr 10

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Boulder ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Boulder

Everyone (4) Family (8)
5 out of 5

Posted by , from CASTLE ROCK on Mar 6, 2023

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3 out of 5
Service was less than friendly

Posted by on Jan 22, 2022

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Comment from Hotel Management

Jan 30, 2022 by Collin

We are sorry we did not meet your expectations, We will relay your feedback to the appropriate teams and hope that you will come try us again soon

5 out of 5
Clean, and well maintained, as Hilton Garden Inns have been. In addition, this one has nice, modern decor befitting a college town :-).

Posted by on Nov 11, 2021

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Comment from Hotel Management

Nov 24, 2021 by Joe S.

Manish, Thanks for the great review. We are thrilled you enjoyed the decor and the hotel overall. Thanks, Joe Steiskal Dual General Manager Embassy Suites and Hilton Garden Inn

5 out of 5
Very well maintained!

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 15, 2021 by Crystal

Thank you!

4 out of 5
Actually stayed in next-door Embassy Suites as Hilton Garden Inn still closed by pandemic. Room (suite) was very nice- great tv with directions on how to cast streaming channels (Netflix, HBOMax, etc), comfortable bed, nice shower with great water pressure, etc. Only complaint is the provided bottle of body wash (with shampoo and conditioner) was empty upon arrival and since daily housekeeping isn’t provided unless asked for (we didn’t need) it didn’t get refilled. Not a big deal, just used the bar of hand soap. But when tried calling from desk day before departure to request clean towels, more toilet paper and facial tissue was put on hold and never got back to us. But overall great stay, esp considering the pandemic.

Posted by on Feb 15, 2021

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Comment from Hotel Management

Mar 1, 2021 by Crystal

Thank you for your feedback. We appreciate it and are constantly working to improve our services. We look forward to seeing you again.

4 out of 5
Easy check-in, friendly staff, nice room with a view, quiet.

Posted by , from Colorado on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Joe S.

Annie, Thanks for the positive review. We appreciate you taking the time to share your feedback. Thanks, Joe Steiskal Dual General Manager Embassy Suites and Hilton Garden Inn

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by Maryann

Thank you very much for your review. We look forward to your next visit soon.

5 out of 5
Very clean , friendly staff. Location is perfect. Highly recommended

Posted by on Jul 27, 2019

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Comment from Hotel Management

Aug 4, 2019 by Maryann

Thank you very much for your kind words. We certainly enjoyed giving excellent service and look forward to doing so for you again soon.

1 out of 5
Was charged 7 debits when should of only been 3. Staff Noah Clark was rude when questioned about debits

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Crystal

Greetings, Thank you for your feedback. We strive to offer outstanding customer service with every interaction, and are sorry that your experience wasn't this way.

1 out of 5
They kept charging my card for the same thing. I had 7 debits when there should of only been 3.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Crystal

Thank you.

About the Hilton Garden Inn Boulder

Location 2701 Canyon Boulevard, Boulder, CO 80302

Property Features

Hilton Garden Inn Boulder offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Boulder. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. This 3-star Boulder hotel is smoke free.

  • 172 guestrooms or units
  • 4 levels
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Boulder offers 172 accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Boulder hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Canyon Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials.

  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 per person
  • Covered self parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Boulder Hotel
  • Hilton Garn Inn Boulr Hotel
  • Hilton Garden Boulder Boulder
  • Hilton Garden Inn Boulder Hotel
  • Hilton Garden Inn Boulder Boulder
  • Hilton Garden Inn Boulder Hotel Boulder

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.