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Courtyard by Marriott Birmingham Hoover

3-star property
1824 Montgomery Hwy S, Birmingham, AL 1-855-201-7819
3.7 out of 5
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See all 15 travelocity Reviews

"The property really shows its age, had to change rooms because the shower did not work in the first room. " More

By a verified traveler on Thu 29 Jul 2021

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Hotel Description

Enjoy the free WiFi at this 3-star Birmingham hotel

In shopping district

You'll find Riverchase Galleria and Cahaba River within a 15-minute walk of this Birmingham hotel. Aldridge Gardens and Norwood Clinic are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$85* Per night/room Feb 5 - Feb 6

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking, Balcony

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Birmingham Hoover ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Birmingham Hoover

Everyone (7) Couples (3) Family (4)
2 out of 5
When I first walked into the hotel I was greeted by a very friendly desk agent. She was fast, courteous and professional. Walked passed the restaurant/bar which was closed. My husband and I were hoping for a drink before dinner. In our room I first walked into a large gum stain on the carpet, no sample size shampoo or conditioner (very dangerous, considering I've heard of people adding Nair and other chemicals in bottles that are not secure or sealed), tub looked old and one of the tub bars was just hanging on completely broken, the toilet was dirty/stained.

Posted by , from Slidell on Nov 29, 2022

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Comment from Hotel Management

Nov 30, 2022 by Customer Service

We appreciate the feedback, Raymond.While we're happy you appreciated our friendly front desk staff, it's unfortunate our dining options and condition of our rooms didn't meet your expectations. We regret your challenges and inconvenience so we'll address your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

5 out of 5

Posted by on Jan 2, 2022

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3 out of 5
The property really shows its age, had to change rooms because the shower did not work in the first room.

Posted by on Jul 29, 2021

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2 out of 5
The worst shape Courtyard by Marriott I've ever seen. The facility looks very run down. The elevator was dirty. The floor was dirty in my bathroom. There were dirty shoes and footprints on the tile. The room was hot and stuffy when I arrived. I turned the air conditioning down to 65 to try and get it to cool off, but it would run a few minutes and then cut off. The actual temperature in the room was 74 and it never got below 73 even after hours of running the air at low settings. It will make me rethink automatically assuming that a Marriott or Courtyard will be a good safe choice. Stay away.

Posted by on Apr 8, 2021

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5 out of 5

Posted by on Mar 13, 2021

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5 out of 5
Quiet, clean, spacious. Derrion was SO friendly! We would stay here again!

Posted by on Feb 12, 2021

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Comment from Hotel Management

Feb 15, 2021 by Kawanna O'Neal-AGM

Thank you so much for choosing to stay with us and for your valued feedback! I'll be certain to pass along the positive comment to our team regarding your experience with Darian. We look forward to seeing you next time!

2 out of 5

Posted by on Feb 5, 2021

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Comment from Hotel Management

Feb 23, 2021 by Kawanna-AGM

Thank you so much for your valued feedback!

5 out of 5
Awesome stay .clean and safe. fThe front desk staff. Super Nice. Lovely Girl. Thank you. ❤️🙏😘

Posted by , from Birmingham Alabama on Oct 22, 2020

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Comment from Hotel Management

Oct 22, 2020 by Kawanna-AGM

Hello there! I am so delighted to hear that your recent stay with us was awesome! Thank you for your valued feedback and kind words! We look forward to seeing you the next time you're in this area! Kind Regards, Kawanna O'Neal-AGM

5 out of 5
The customer service was absolutely amazing. The area was extremely safe and the mall as well as restaurants were close by

Posted by , from Hoover Alabama on Aug 16, 2020

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Comment from Hotel Management

Aug 17, 2020 by DaLana Davenport

Hello Tony, I will definitely pass on your kind words to my staff. It is always great to hear our guest expectations were met during their stay.

3 out of 5

Posted by on Jul 25, 2020

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Comment from Hotel Management

Jul 27, 2020 by General Manager

Hello Recent Guest, I hope next time you lodge with us we can turn our "3" rating into a "5".

About the Courtyard by Marriott Birmingham Hoover

Location 1824 Montgomery Hwy S, Birmingham, AL 35244

Property Features

Courtyard by Marriott Birmingham Hoover offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1274 square feet (115 square meters) and includes conference space. The business-friendly Courtyard by Marriott Birmingham Hoover also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free. This 3-star Birmingham hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 4 levels
  • 1274 sq ft of conference space
  • 115 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Birmingham Hoover offers 153 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

The Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 12 per person (approximately)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Courtyard Marriott
  • Courtyard Birmingham
  • Courtyard Birmingham Hoover
  • Courtyard Hoover
  • Courtyard Marriott Birmingham Hoover
  • Courtyard Marriott Birmingham Hotel
  • Courtyard Marriott Birmingham Hotel Hoover
  • Courtyard Marriott Hoover
  • Marriott Courtyard Hoover
  • Marriott Hoover
  • Courtyard Birmingham Hoover Hotel Hoover
  • Courtyard Marriott Birmingham Hoover Hotel
  • Hoover Marriott
  • Hoover Courtyard
  • Courtyard Hoover
  • Courtyard Birmingham Hoover Hotel Hoover
  • Courtyard by Marriott Birmingham Hoover Hotel
  • Courtyard by Marriott Birmingham Hoover Birmingham
  • Courtyard by Marriott Birmingham Hoover Hotel Birmingham

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.