2/10 Terrible
Wendy W.
26 sept. 2023
non existent property management
The home is nicely equipped and decorated. Unfortunately the digital thermostat had a code lock wouldn't let us lower the temperature below 70 degrees. The first floor was ok, but the second floor (where the 3 bedrooms and bathrooms are located) became very hot. We called vacasa repeatedly, but they were unable to get a call back from the property manager and owners regarding the code. We ended up camping out on couches on the first floor for 4 nights because the bedrooms were so stuffy and hot. Vacasa brought out a box fan which really didn't help. When we checked out, we were told that we would receive compensation since the 3 bedrooms were unusable. Unfortunately, the property manager and owners are in charge of giving the refunds, and they still aren't returning any calls or emails. Save yourself the trouble and book elsewhere.
Wendy W.
Se hospedó 4 noches en septiembre de 2023