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4.5 out of 5

"I liked the historical feel and charm. Will definitely stay there again. " More

By a verified traveler on Wed 02 Dec 2020

Hotel Description

4-star Beaux Arts hotel near Peabody Institute of the Johns Hopkins University

Downtown Baltimore stay

With a stay at this Mount Vernon hotel, you'll be steps from Walters Art Museum and Peabody Institute of the Johns Hopkins University. Also, Washington Monument is within half a mile (1 km) and USS Constellation is within 2 miles (3 km).

Renovated in 2015

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Valet parking, a grocery/convenience store, and a lobby fireplace are also offered.

Free WiFi, comfy beds

The 162 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and room service. Housekeeping is available on request.

Suite, 1 King Bed, Non Smoking (Bi Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Transfer Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Baltimore Downtown ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Baltimore Downtown

Everyone (13) Family (4)
5 out of 5
I liked the historical feel and charm. Will definitely stay there again.

Posted by , from Fayetteville on Dec 2, 2020

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Comment from Hotel Management

Dec 2, 2020 by Kim, Guest Relations Supervisor

Dear DM, Thank you for your lovely review. We look forward to your next stay. Stay safe until then.

4 out of 5

Posted by on Aug 22, 2020

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Comment from Hotel Management

Aug 23, 2020 by Jason

Thank you for staying with us and for your review! Look forward to seeing you again soon!

4 out of 5
Well located, very comfortable beds. Two things, though. There were no towel bars...one hook only...in the bathroom, so it was hard to hang towels for reuse. Second, some used room service stuff...plates, napkins, food debris etc.(or maybe it was guest takeout sat on a table near the 8th floor elevator for about 36 hours.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by General Manager

Thank you for your lovely review of Hotel Indigo Baltimore Downtown. We are delighted you enjoyed our excellent location and comfortable beds. However, we apologize we did not properly service your room. We will share your comments with our housekeeping staff, and we will be more diligent in our efforts. Also, we have made a note of your feedback concerning the bathroom and hope to have the opportunity to welcome you back soon. Safe Travels, Jason Curtis, General Manager

5 out of 5
Staff is very friendly and welcoming. Always asking everyone if they can be helped in any way. before i booked - i wondering if hotel was too far from where we wanted to spend the day, but Uber was the way to go and get everywhere we needed. Parking deck super affordable! I would highly recommend this hotel to anyone. Stayed in a corner room, all the windows and natural lighting was perfect.

Posted by on Aug 21, 2018

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Comment from Hotel Management

Aug 22, 2018 by General Manager

Thank you for making the Hotel Indigo Baltimore Downtown a part of your travel plans. We are thrilled to read you had an amazing stay and that you loved all aspects of our hotel. Your recommendation is appreciated, and we look forward to welcoming you back. Safe Travels, Jason C, General Manager

4 out of 5
Stayed two nights. Comfortable, clean, nice location, friendly accommodating staff, convenient parking. Brothers also booked a room for one night and were very satisfied.

Posted by on May 27, 2018

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Comment from Hotel Management

Jun 2, 2018 by General Manager

Thank you for your glorious comments regarding your stay at Hotel Indigo Baltimore Downtown. We are thrilled to read you were impressed with our hospitality, and that you enjoyed everything else that we offered while you were here. It was a pleasure serving you, and we look forward to hosting you again soon. Safe Travels, Jason C, General Manager

4 out of 5

Location

Pros: Open atmosphere with convenient food and drink. Clean, non-cumbersome room layout.
Cons: Not having the TV directly over the desk. I work at the desk and my wife watches TV from the bed, so I had to stay out of her line of sight to the TV.
Location: There seems to be a lot to do within walking distance, but my wife and I were there strictly to go to Tio Pepe's restaurant.
My reason for staying at the Indigo was because of the proximity of the hotel to a restaurant my wife and I wanted to go to for her birthday. We now regret not having made provisions for a longer stay, but there's always a next time.

Posted by , from Lancaster County, PA on May 8, 2018

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Comment from Hotel Management

May 9, 2018 by General Manager

Robin, thank you for choosing to stay at Hotel Indigo Baltimore Downtown. We are glad you loved our location and had a great time here. We value your suggestion and made a note of it. It was a pleasure hosting you, and we look forward to seeing you again soon. Safe Travels, Jason C, General Manager

5 out of 5

A gem

In this world of cookie cutter hotels, Indigo was distinct. The suite I occupied was spacious and had a sense of privacy uncommon in hotels. The decor was upscale and edgy, but still comfortable. Staff at the front desk were friendly and helpful. A pleasant surprise was the Baltimore r-bikeshare station beside the hotel. If I had known, I could have done without av rental car and the associated parking costs.

Posted by , from C on Apr 24, 2017

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Comment from Hotel Management

Apr 26, 2017 by General Manager

We are so glad our service and facilities lived up to your expectations. All of us at Hotel Indigo Baltimore Downtown are delighted to see you had a great time being our guest. We hope to be your hotel of choice every time you visit Baltimore! Safe Travels, Jason C General Manager

5 out of 5

Amazing Hotel!

The Indigo Hotel should be listed as a 5 star hotel. It's in a great location, close to many downtown attractions and the wonderful upscale Mt. Vernon neighborhood. The hotel room was modern and comfortable, I traveled alone and even though I am a male I felt very safe. Definitely a great hotel and I am sure to return. The front desk staff were very pleasant and friendly.

Posted by , from Georgia on Apr 18, 2017

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Comment from Hotel Management

Apr 20, 2017 by General Manager

William, thank you for choosing us for your visit. It’s our pleasure knowing you loved our location and your room. We can’t wait to welcome you back soon at Hotel Indigo Baltimore Downtown. Safe Travels, Jason C, General Manager

4 out of 5

Great stay..

No complaints at all really. There was only two things I could say was a little bit unattractive. 1: the view in the room where I stood had a terrible view. I only was able to see the back of another building.. 2: when we were checking out, they had an event right next to the check out station that played music so loud, I wasn't able to talk to the person checking me out without yelling lol. Very unpleasant for those who are checking in and seeing a party playing VERY loud music to the point you can't be in the lobby or have a conversation with anyone. I would highly recommend they not put events in the lobby like that.. Other than that, the stay was awesome.

Posted by on Feb 13, 2017

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Comment from Hotel Management

Feb 15, 2017 by General Manager

Thank you for sharing your experience at Hotel Indigo Baltimore Downtown. We are glad you enjoyed your overall stay. However, we are sorry for the concerns you had and the inconvenience they might have caused. We hope you will give us another chance to demonstrate the excellent hospitality you should have experienced on this visit. Safe Travels, Jason C, General Manager

5 out of 5

Great Place to Stay

Pros: Its a lovely place at a reasonable price.Poets bar/restaurant is terrific.
Location: Close to the Walters Museum.
This was our second stay. It was a Wednesday so we had the benefit of Wine Wednesdays in which you can have wine and conversation in the beautiful living room of the hotel. A nice touch in a lovely spot.

Posted by , from Delaware on Jan 1, 2016

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About the Hotel Indigo Baltimore Downtown

Location 24 West Franklin Street, Baltimore, MD 21201

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A 24-hour fitness center, spa services, and a library are also featured at the business-friendly Hotel Indigo Baltimore Downtown. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Indigo Baltimore Downtown was completed in April 2015. This 4-star Baltimore hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 9 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1907
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Baltimore Washington Intl. Thurgood Marshall Airport (BWI) (17.1 km / 10.6 mi)
  • Train station: Baltimore Penn Station (1.9 km / 1.2 mi)
  • Metro station: Centre Street Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Indigo Baltimore Downtown offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Poets Cocktails & Eats - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby
  • Windsurfing nearby
  • Boat tours nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 30.00 for adults, USD 10.00 and USD 30.00 for children (approximately)
  • Airport shuttle fee: USD 45 per person (one-way)
  • Self parking fee: USD 13 per day
  • Valet parking fee: USD 60.00 per night
  • Nearby parking fee: USD 60.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Baltimore Mt Vernon
  • Indigo Baltimore Downtown
  • Mount Vernon Hotel
  • Mount Vernon Hotel Baltimore
  • Vernon Hotel
  • Hotel Indigo Baltimore Mt Vernon
  • The Mount Vernon Hotel
  • Indigo Baltimore Baltimore
  • Hotel Indigo Baltimore Downtown Hotel
  • Hotel Indigo Baltimore Downtown Baltimore
  • Hotel Indigo Baltimore Downtown Hotel Baltimore

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.