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4.0 out of 5

"Great place to stay! Convenient to restaurants, shopping and down town Asheville " More

By a verified traveler on Sun 02 Jun 2019

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Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Aug 11 - Aug 12

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

3-star hotel near The Orange Peel

City center stay

Within 2 miles (3 km) of this well-placed hotel, you'll find The Orange Peel and Pack Square. Also, Innsbruck Mall is within half a mile (1 km) and Buncombe County Courthouse is within 2 miles (3 km).

Free shuttle, parking

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 111 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Holiday Inn Express & Suites Asheville Downtown ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Asheville Downtown

Everyone (10) Couples (1) Family (2)
5 out of 5

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 15, 2019 by Taylor/ AGM

Thank you for your great response! Have a wonderful holiday season.

2 out of 5
Good location for our trip planning to the biltmore

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 16, 2019 by Manager

I am sorry that we did not exceed your expectations. Our goals is to ensure that all of our guests enjoy their stay. It appears we missed the mark this time. We will certainly take your comments under considerations and take this as a learning opportunity.

5 out of 5
Great place to stay! Convenient to restaurants, shopping and down town Asheville

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 3, 2019 by Manager

Thank you for your review! We love hearing that our supporters are doing what they do best - being themselves and sharing love with our guests!

5 out of 5
Room clean, quiet, within walking distance to shopping and restaurants.

Posted by on May 7, 2019

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Comment from Hotel Management

May 7, 2019 by Manager

We are happy you enjoyed your stay! We hope that should your travels bring you back to the Asheville area, you will stay with us again!

5 out of 5
We loved this hotel. Great location. Shuttle service and staff were great.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 12, 2019 by Manager

Thank you! Our team takes great pride in ensuring all of our guests have a memorable stay! We do hope you stay with us again should your travels bring you back to the Asheville area!

1 out of 5

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 28, 2018 by Manager

I am sorry that we did not exceed your expectations. Our goals is to ensure that all of our guests enjoy their stay. It appears we missed the mark this time. We will certainly take your comments under considerations and take this as a learning opportunity.

3 out of 5

Affordable hotels on the outskirts of downtown

The beds were hard which made for an restless night. We were uninformed about the complementary shuttle and paid for an uber to downtown to avoid parking in that area.

Posted by on Nov 13, 2017

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Comment from Hotel Management

Nov 16, 2017 by Manager

I am sorry that we did not exceed your expectations. Our goals is to ensure that all of our guests enjoy their stay. It appears we missed the mark this time. We will certainly take your comments under considerations and take this as a learning opportunity.

5 out of 5

Great for seeing Asheville.

Pros: Convenience to downtown and cleanliness.
Cons: Restaurant staff has friendly but slow.
Location: Great location to see any of the sights and tours.
Excellent hotel for a stay in Asheville. Easy shuttle ride to downtown to enjoy the city and you don't have to worry about driving back. Super comfortable and the staff makes the stay a pleasure.

Posted by , from Knoxville on Apr 25, 2017

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Comment from Hotel Management

May 27, 2017 by FOM

Thank you for staying with us while visiting Asheville, N.C.. We appreciate your feedback and am happy you enjoyed our free shuttle service to downtown. We hope to see you on your next visit to Asheville! Sincerely, Carmella Galipo, Front Office Manager

5 out of 5

Very nice place to stay

About 10 minute drive from downtown. Only negative is that the hotel is not in a good walking area, but it is a close drive to downtown.

Posted by on Jul 18, 2016

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3 out of 5

Beautiful City! Nice location.

Pros: Room
Cons: Service at front desk
Location: Great
Room was comfortable and affordable for the area. Staff were not friendly arriving and at my departure. Felt she did not like the fact that I booked through your service as she sorta snubbed at my payment method when I left. Charged me $2.00 for a small cup of milk and had me wait a longer period of time to get that processed before I could check out. The cup size what that of a coffee cup. Very disappointing. It took more money in time to process the payment where they could have just given me the cup. Would like vending machines to give more healthy options than just water for those who do not drink sodas.

Posted by , from Nashville TN on Jun 1, 2016

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Comment from Hotel Management

Jun 24, 2016 by Management

Thank you for taking the time to review our location. We always appreciate candid guest feedback so that we can continue to improve our services to you. Thank you for choosing us, and we hope you come back to see us again.

About the Holiday Inn Express & Suites Asheville Downtown

Location 42 Tunnel Rd, Asheville, NC 28805

Property Features

Holiday Inn Express & Suites Asheville Downtown offers its guests an indoor pool, an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1552 square feet (144 square meters). A free area shuttle within 2.0 mi is available. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Asheville Downtown. Self parking is free. This 3-star Asheville hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • 1552 sq ft of conference space
  • 144 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Asheville Regional Airport (AVL) (25.6 km / 15.9 mi)
  • Property shuttles: Free area shuttle within 2.0 mi
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Asheville Downtown offers 111 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

No check-in is possible before 3 PM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 10
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Holiday Inn Asheville Downtown
  • Holiday Inn Hotel Asheville Downtown
  • Holiday Inn Asheville Downtown Hotel
  • Holiday Inn Suites Asheville Downtown
  • Inn Asheville Downtown
  • Express & Suites Asheville
  • Holiday Inn Suites Asheville Downtown
  • Holiday Inn Express & Suites Asheville Downtown Hotel
  • Holiday Inn Express & Suites Asheville Downtown Asheville
  • Holiday Inn Express & Suites Asheville Downtown Hotel Asheville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.