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4.3 out of 5

"Very clean and easy check in. Staff was nice xxxxxxxx " More

By a verified traveler on Thu 23 Jul 2020

Hotel Description

Hotel near Asheville City Hall in Asheville

In shopping district

You'll find Asheville City Hall and Pack Square within 2 miles (3 km) of this hotel. The Orange Peel and McCormick Field are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include coffee/tea makers, hair dryers, and phones.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Aug 23 - Aug 24

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairfield Inn & Suites by Marriott Asheville Tunnel Road ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Asheville Tunnel Road

Everyone (19) Couples (2) Family (4)
5 out of 5
Very clean and easy check in. Staff was nice xxxxxxxx

Posted by , from Illinois on Jul 23, 2020

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Comment from Hotel Management

Jul 27, 2020 by Management

Thank you for your review. It was a pleasure to serve you.

3 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 4, 2020 by Joe

Thank you for taking the time to review our property. I hope we are able to serve you better in the future.

5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 24, 2020 by Joe

Thank you for the 5-star review. We truly appreciate it.

4 out of 5
We did not have a lot of time to check out the area and vicinity. We were on our way from Pennsylvania to Florida and had little spare time. We will be back because we did see enough to want us to return next time — maybe on the way back in three weeks— and spend a little more time.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 4, 2020 by Joe

Thank you for your feedback. We look forward to your stay.

5 out of 5
Updated, clean and comfortable. Staff knowledgeable on area

Posted by on Jan 29, 2020

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Comment from Hotel Management

Feb 4, 2020 by Joe

Thank you for your feedback.

3 out of 5
I didn’t like how uncomfortable the beds were, or that I was charged $21 extra dollars than I was supposed to.

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 22, 2020 by Joe

Thank you for your feedback. We authorization cards for $20 a day for incidentals. This is a hold and should have been released by the bank upon checkout. Feel free to contact the hotel and we can verify your account.

4 out of 5

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 28, 2019 by Joe

Thank you for the feedback. I'm curious to know how we could have improved your stay. Feel free to contact us and provide further feedback.

1 out of 5

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 4, 2019 by GM

Thank you for choosing us for your stay and for your feedback. We would love to hear any additional details if you would call the hotel directly.

4 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Dec 14, 2019 by Joe

Thank you for your feedback.

2 out of 5
We were over charged for our stay. Not the amount on your website. Hotel manager was not willing to help and said it was my problem to contact Travelocity. No very customer friendly. Poor representation for both companies ☹️

Posted by on Oct 23, 2019

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Comment from Hotel Management

Dec 14, 2019 by Joe

Thank you for your feedback. I apologize for your inconvenience. We are taking steps to ensure our customer service exceeds expectations.

About the Fairfield Inn & Suites by Marriott Asheville Tunnel Road

Location 184 Tunnel Road, Asheville, NC 28805

Property Features

Fairfield Inn & Suites by Marriott Asheville Tunnel Road offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 873 square feet (81 square meters) and includes conference space. A free area shuttle within 3 mi is available. The business-friendly Fairfield Inn & Suites by Marriott Asheville Tunnel Road also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Asheville hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • 873 sq ft of conference space
  • 81 sq m of conference space
  • Built in 2017
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Asheville Regional Airport (AVL) (21.5 km / 13.4 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Asheville Tunnel Road offers 80 accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Individually-wrapped food options are available for breakfast

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Fairfield Inn Marriott Asheville Tunnel Road Hotel
  • Fairfield Inn Marriott Tunnel Road Hotel
  • Fairfield Inn Marriott Asheville Tunnel Road
  • Fairfield Inn Marriott Tunnel Road
  • Fairfield riott Asheville Tun
  • Fairfield Inn & Suites by Marriott Asheville Tunnel Road Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.