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4.0 out of 5

"Good hotel in a good location near the Pentagon. Internet a little weak. " More

By a verified traveler on Thu 06 Aug 2020

Hotel Description

3.5-star hotel near Arlington National Cemetery

Near the airport

A stay at this Crystal City hotel places you within half a mile (1 km) of Fashion Center at Pentagon City and 2 miles (3 km) of Arlington National Cemetery. Pentagon and Lincoln Memorial are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and free airport shuttle. Enjoy freebies like daily breakfast and an area shuttle

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 267 guestrooms also offer WiFi and LCD TVs with cable channels. Wired Internet, refrigerators, and microwaves are also available.

Executive Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Embassy Suites by Hilton Crystal City National Airport ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Crystal City National Airport

Everyone (11) Couples (2) Family (5)
4 out of 5
Good hotel in a good location near the Pentagon. Internet a little weak.

Posted by , from Richmond on Aug 6, 2020

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2 out of 5
Mgr Reception was a joke. Breakfast was cold. Embassy suites used to be a great experience. Will be staying at Marriott across the street on next visit. Truly Sad !

Posted by , from East Greenwich NJ on Feb 12, 2020

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2 out of 5
$100.00 was stolen from my bag in the dining area.

Posted by on Jan 27, 2020

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5 out of 5
Nice open atmosphere. Comfortable beds. Breakfast was delicious.

Posted by on Dec 1, 2019

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4 out of 5
There was pictures of a hot tub, but we found out it no longer exists. Was very disappointed in that.

Posted by on Oct 29, 2019

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4 out of 5
I liked having the sitting area in addition to the bedroom. I did not like how dim the lighting was in the hallway area as well as in the room and/or sitting area.

Posted by on Sep 24, 2019

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5 out of 5

Posted by on Sep 16, 2019

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5 out of 5
It was clean and the breakfast was great.Professional staff

Posted by on Sep 9, 2019

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5 out of 5
The staff was very friendly and helpful. The free breakfasts and happy hours are great, and the location is very convenient.

Posted by on Aug 20, 2019

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2 out of 5
It is clearly an older property. However, when we parked the car we had to walk up flights of stairs to then ride in the very gross freight elevator. As we got to our room, we were created with the largest dust bunny I’ve ever seen. Went down to the bar where every table was covered with glasses of precious customers. The breakfast was covered in food, catsup, milk and was just generally filthy. This property needs to hire more people. Would never stay at this particular property again.

Posted by on Aug 5, 2019

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About the Embassy Suites by Hilton Crystal City National Airport

Location 1393 S Eads Street, Arlington, VA 22202

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's an onsite 24-hour business center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Crystal City National Airport. A roundtrip airport shuttle at scheduled times and an area shuttle are free. For a fee, parking is available. This 3.5-star Arlington hotel is smoke free.

  • 267 guestrooms or units
  • 11 levels
  • Built in 1987
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Ronald Reagan Washington National Airport (DCA) (2.7 km / 1.7 mi)
  • Train station: Washington Union Station (7.2 km / 4.5 mi)
  • Metro station: Pentagon City Station (0.6 km / 0.4 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Crystal City National Airport offers 267 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast daily from 7 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Crystal Grill - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 40 per night (in/out privileges)
  • Extended parking fee: USD 40 per night
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Crystal
  • Embassy Suites Crystal City National Airport
  • Embassy Suites Crystal Hotel
  • Embassy Suites Crystal Hotel National City Airport
  • Embassy Suites Hilton Crystal City National Airport Hotel
  • Embassy Suites Hilton Crystal Hotel
  • Embassy Suites Hilton Crystal City National Airport
  • Embassy Suites Hilton Crystal
  • Embassy Suites by Hilton Crystal City National Airport Hotel
  • Embassy Suites by Hilton Crystal City National Airport Arlington

You should know

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.