4.1 out of 5

"The Breakfast was excellent!!! They had many choices and it satisfied our family of 5! Pool is small but perfect for kids! Hotel was very clean & staf ... " More

By a verified traveler on Mon 11 Jan 2016

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Hotel Description

Family-friendly 3-star hotel near Dorney Park & Wildwater Kingdom

In Allentown

Within 6 miles (10 km) of this hotel, you'll find Dorney Park & Wildwater Kingdom and Allentown Fairgrounds. Cedar Crest College and Da Vinci Science Center are also within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool and a fitness center. Families will appreciate the children's pool and onsite laundry facilities. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free weekday newspapers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89 per night

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express & Suites Allentown West ratings based on 54 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Allentown West

Everyone (5) Couples (1) Business (1) Family (1)
4 out of 5
Loved the room size & amenities it offered. Hotel was clean and staff were very helpful.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 15, 2019 by Thalia

Dear Valued Guest, Thank your for choosing our hotel and for taking the time to write a review about our hotel. We are very pleased to hear you had a fantastic stay, loved the size of our room, loved the amenities, cleanliness, and our friendly staff. If you are ever in the area again you can always count on us!

4 out of 5
The property was well maintained and clean. Excellent stay!

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 31, 2019 by daryl(GSA)

Thank you very much for your feedback

5 out of 5
Location was convenient, price was competitive, room was large and clean, excellent free breakfast, and there was a nice casual restaurant right across the street. Very impressed with the staff; everyone -- desk clerk, housekeeper, maintenance crew -- was cheerful and helpful. Very pleasant experience.

Posted by , from Silver Spring, MD on Mar 12, 2019

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Comment from Hotel Management

Mar 13, 2019 by Thalia

Wow! We appreciate you taking the time to let us know about your stay. We are very pleased to hear you had a fantastic stay, loved the location, price, room size, breakfast, and the dinner across the street. We always strive to make all of our guests' feel as comfortable and as welcomed as possible. We look forward to having you as a guest at our hotel in the near future and as always, you can count on us. Until then' safe travels.

2 out of 5
The beds where to hard it was like sleeping on the floor

Posted by on Jan 28, 2018

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Comment from Hotel Management

Jan 28, 2018 by tc

Dear guest, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are truly sorry for falling short of your expectations with regards to the room you received. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.Thank you for staying with us, and we hope to have an opportunity to serve you again. Sincerely, Thalia Guest Services Representative

3 out of 5

Average Hotel Bad Service

Location: There are lots of things to do nearby. We went into Bethlehem---lots of places to walk around/explore and great places to eat.
Our stay started with a 10-15 minute wait at the front desk for a staff member to SHOW up to get us checked in. Once they did show up, no apologies were made regarding our waiting. After we were checked in and given our room number, we arrived in our room to find it stifling hot! It was a 92 degree day outside and the HEAT was on in our room. The room was clean and satisfactory but the comfort level upon arriving was unbearable. We had to turn the AC on and leave for a while to let it cool down.

Posted by , from New Jersey on Jun 6, 2016

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5 out of 5
The Breakfast was excellent!!! They had many choices and it satisfied our family of 5! Pool is small but perfect for kids! Hotel was very clean & staff were very pleasant and accommodating. Thank you for a great experience!

Posted by , from Boston on Jan 11, 2016

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4 out of 5

Perfect for our weekend softball tournament

Pros: The indoor pool was a hit with the girls. The free breakfast is perfect for the parents to feed the team without added expense or leaving the hotel.
Cons: The room air conditioning was not as cool as expected (and it wasn't that hot). Longer pool hours would be nice, especially on a weekend. Better eggs
This hotel was exactly what we were looking for...a place for 10 families and their 14 year-old softball daughters to stay while in the area for a softball tournament. Not too expensive and close to numerous restaurants.

Posted by , from Morrisville, Pa on May 27, 2015

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Comment from Hotel Management

Jun 20, 2015 by Kyle B. Front Office Manager

Thank you very much for your kind words about our Holiday Inn Express and Suites. It was such a pleasure having you and your family stay with us. Hope to see you at the next Tourny !

3 out of 5

Nice for overnight, but some issues

Pros: Great Staff and elegant, comfortable room.
Cons: Enlarge parking lot, do something about road noise. Getting to I-78 was very confusing and roundabout.
Location: We came for the pinball show, gambling at Sands and a non-sports card show. The location was close for everything.
Excellent, helpful staff. Rooms were very nice and expansive. Beds a little on the firm side. Parking lot is way too small...we got in around 11:00 pm and had to park in one of only two spaces remaining. We were on the side with the highway and the noise from passing vehicles was very loud.

Posted by , from Frederick, MD on May 5, 2015

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Comment from Hotel Management

May 25, 2015 by Front Office Manager Kyle B.

Dear Bronson, Thank you very much for your review, we hope you made the most of your stay with us. It would be in absolute pleasure to have you on our residential side of the hotel next time you stay with us! Thank you again !

5 out of 5

Nice Hotel easy access

Pros: comfortable, secure
Cons: change of hotel type was a surprise with no reservations found.
Location: hard to find with name change.
Business stop over, nice hotel. Will return if business allows. A little out of the way for visits to business location. Hope the confusion with the hotel name clears up.

Posted by , from Portland, OR on Mar 28, 2015

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Comment from Hotel Management

Apr 11, 2015 by Front Office Manager

Dear Valued Guest, Thank you very much for your kind words and we are so happy you enjoyed your business trip to our location! It would be a pleasure to have you again and look forward to that occasion!

5 out of 5

Beautiful room!

This was one of the best hotel rooms we've stayed in lately. 

Posted by on Nov 7, 2013

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About the Holiday Inn Express & Suites Allentown West

Location 5630 Tilghman Street, Allentown, PA 18104

Property Features

Holiday Inn Express & Suites Allentown West offers its guests an indoor pool, a fitness center, and a children's pool. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly Holiday Inn Express & Suites Allentown West. Free self parking is available. This 3-star Allentown hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Built in 2007
  • Full breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Allentown, PA (ABE-Lehigh Valley Intl.) (16.5 km / 10.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Allentown West offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Allentown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Allentown Dorney Park
  • Best Western Plus Allentown Inn Dorney Park
  • Best Western Plus Dorney Park
  • Best Western Plus Inn Dorney Park
  • Holiday Inn Express Allentown West Hotel
  • Holiday Inn Express Allentown West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.