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4.0 out of 5

"Very nice staff and very friendly " More

By a verified traveler on Tue 26 Dec 2023

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Hotel Description

Enjoy the outdoor pool at this 3-star Albany hotel

In Albany

Steps from the hotel, you'll find Ray Charles Plaza and James H. Gray Sr. Civic Center. Albany Welcome Center and Flint RiverQuarium are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the seasonal outdoor pool, bar/lounge, and limo/town car service.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$98* Per night/room Mar 31 - Apr 1

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Albany ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Albany

Everyone (10) Business (1) Couples (2) Family (2)
2 out of 5
Front desk check in took forever when it was known that you would have several checking in late. Hotel room was clean but did have a musty smell. Very convenient for a downtown event. We appreciated the grab and go snacks set out early morning for those doing the road race. Nice touch!

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 4, 2024 by sb

Thank you for sharing your experience. I am so sorry that it was not a seamless experience - please be assured that we have learned some lessons from the experience you had with us and that changes have been made in the inspection process moving forward. Thank you so much for the opportunity to host you. We very much hope to welcome you again for a more typical experience with us. Thank you for your review. We appreciate you!

4 out of 5
Very nice staff and very friendly

Posted by on Dec 26, 2023

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Comment from Hotel Management

Dec 27, 2023 by Guest Services

It was our pleasure having you, Oliver!

4 out of 5

Posted by on Dec 15, 2023

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Comment from Hotel Management

Jan 4, 2024 by Guest Services

Thank you so much for your rating!

5 out of 5

Posted by on Nov 20, 2023

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Comment from Hotel Management

Dec 12, 2023 by Guest Services

Thank you so much for your rating, George!

5 out of 5

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jul 10, 2023 by Sarah

Michelle,Thank you so much for your review. I am pleased to hear that you enjoyed your stay with us. We want to continue to be your hotel of choice and look forward to the opportunity to serve you again. Best Regards,SarahGuest Services Associate

5 out of 5
It was a comfortable space with very professional staff. Only problem was not wash cloths or response to a msg left with housekeeping.

Posted by on Jun 3, 2023

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Comment from Hotel Management

Jun 5, 2023 by Guest Service Manager

Valria,Thank you for the constructive feedback regarding your time with us, we are grateful for your patronage. We certainly hope you enjoyed your time in Albany and would love an opportunity to serve you in the future. Kind Regards,Antonella M

1 out of 5
Front desk was rude. Didn’t call me to check in until 7:45pm. Then wanted me to check out at 12 noon. At 8:pm I still had not checked in. Asked to check out at 5pm since I’d been jerked around 5hrs. Front desk hung up in my face. I will never do business with Hilton again anywhere..

Posted by on Sep 6, 2022

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Comment from Hotel Management

Oct 12, 2022 by Guest Service Manager

Thank you for taking the time to provide feedback on your recent stay. I am so sincerely sorry that your stay fell short of expectations- both yours and mine. I apologize for the number of issues you encountered during your stay. We sincerely appreciate your patronage and feedback and will be taking appropriate corrective measures. Again, my sincerest apologies. We hope to welcome you back for a more typical future stay with us. Kind Regards,Antonella M

5 out of 5
Very clean,staff wonderful

Posted by on Aug 9, 2022

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Comment from Hotel Management

Aug 12, 2022 by Guest Service Manager

Wanda, Thank you for rating your experience with us. We appreciate the Feedback and look forward to your next visit with us. Kind Regards, Antonella M

4 out of 5

Posted by on May 7, 2022

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4 out of 5
Staff was great. Cleanliness was very good. Prices are much higher than this time last year.

Posted by on Nov 12, 2021

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About the Hilton Garden Inn Albany

Location 101 S Front St, Albany, GA 31701

Property Features

Hilton Garden Inn Albany offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. The business-friendly Hilton Garden Inn Albany also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Albany hotel.

  • 1 building
  • 122 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Car service
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Albany offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 0–1 per person
  • Self parking fee: USD 9.95 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albany Hilton Garden Inn
  • Hilton Garden Inn Albany
  • Hilton Garden Inn Hotel Albany
  • Hilton Garden Inn Albany Hotel
  • Hilton Garden Inn Albany Airport Hotel Albany
  • Hilton Garden Inn Albany Medical Hotel Albany
  • Hilton Garden Inn Albany Hotel
  • Hilton Garden Inn Albany Albany
  • Hilton Garden Inn Albany Hotel Albany

You should know

  • The seasonal pool will open in February and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.