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Shangri-La Eros, New Delhi

5.0 star property
5-star luxury hotel near India Gate, connected to a shopping center

Choose dates to view prices

Photo gallery for Shangri-La Eros, New Delhi

3 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Room service - dining
Bar (on property)
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Spa
  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym

Explore the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Popular LocationIndia Gate2 min drive
  • Popular LocationRashtrapati Bhavan4 min drive
  • Popular LocationJama Masjid5 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)36 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Horizon Deluxe, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 2 Twin Beds

  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 1 King Bed

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 476 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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Taj Palace, New Delhi
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The price is $175
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$207 total
includes taxes & fees
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About the neighborhood

New Delhi

Connaught Place stay.Your stay at this Connaught Place hotel places you within 2 miles (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 miles (5 km).

What's nearby

  • India Gate - 2 min drive
  • Rashtrapati Bhavan - 4 min drive
  • Lodhi Garden - 4 min drive
  • Jama Masjid - 5 min drive
  • Chandni Chowk - 7 min drive

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Comesum - ‬10 min walk
  • ‪YWCA Kitchen - ‬9 min walk
  • ‪The Spice Route - ‬8 min walk
  • ‪Mister Chai - ‬1 min walk
  • ‪Le Belvedere, Le Meridien - ‬5 min walk

About this property

Shangri-La Eros, New Delhi

5-star luxury hotel near India Gate, connected to a shopping center
Shangri-La Eros, New Delhi offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the luxury Shangri-La Eros, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 320 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2005
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

CHI, The Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: INR 2,360 for adults and INR 1,180 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from June 27 2024 to January 31 2025 (dates subject to change):
  • Business center
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from June 14 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Eros, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 2360 for adults and INR 1180 for children
  • Airport shuttle fee: INR 3833 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eros Hotel
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Frequently asked questions

How close is Shangri-La Eros, New Delhi to the airport?

Shangri-La Eros, New Delhi is 12.2 mi (37-min drive) away from the Indira Gandhi International Airport (DEL) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of Jun 18, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on Jun 28, 2024 start from $123.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Eros, New Delhi have an airport shuttle?

Shangri-La Eros, New Delhi offers an airport shuttle 24 hours a day, on request, for a charge of INR 3833 per room, one-way.

Does Shangri-La Eros, New Delhi offer free breakfast?

Free breakfast isn’t provided at Shangri-La Eros, New Delhi, but buffet breakfast is offered for a fee of INR 2360 for adults and INR 1180 for children.

Is there a casino at Shangri-La Eros, New Delhi?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Eros, New Delhi?

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM. A fee applies for early check-in.

Is there free parking at Shangri-La Eros, New Delhi?

This hotel offers free self parking and valet parking.

Does Shangri-La Eros, New Delhi have a pool?

Shangri-La Eros, New Delhi features an outdoor pool and a children's pool. The pool is closed seasonally each year from June 14 to December 31.

Does Shangri-La Eros, New Delhi have a restaurant?

There are 3 onsite restaurants, offering options like local and international cuisine, garden views, and al fresco dining.

Does Shangri-La Eros, New Delhi have a spa?

Pamper yourself with a day at CHI, The Spa, where you can enjoy massages, aromatherapy, and reflexology. Note that spa services and facilities will be unavailable from June 27 2024 until January 31 2025 (subject to change).

How close is Shangri-La Eros, New Delhi to downtown New Delhi?

Shangri-La Eros, New Delhi is 0.7 mi away from New Delhi.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1002 reviews" "
Rating 8 - Good. 208 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GABRIELA

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Sharian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a 3-Day Weekend
Great room, great complimentary amenities including a pool, outdoor jacuzzi, indoor jacuzzi, steam room, and sauna. Cafe next to the lobby was Mister Chai, a little pricey but great cup of tea. Had a restaurant on site, Shang Palace, delicious chinese food. Had breakfast daily on site at Tamra, solid breakfast. Even got a massage at the spa, Chi, and really enjoyed it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2024

6/10 Okay

Todd

Stayed 5 nights in Mar 2024

6/10 Okay

Phoebe

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Erik was great . However when we went to the grappa bar…ordered things of menu that were not available ie Tap Beer and Chardonnay…. We expected better of this standard this hotel was supposed to be and was charging
Stayed 1 night in Mar 2024

10/10 Excellent

Tarlochan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a very good experience . the staff was very helpful. The hotel was clean and upto the standard expected.
Stayed 2 nights in Mar 2024

8/10 Good

Devinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangri la Eros Delhi
Room was very comfortable and the Executive Room was worth the money
Stayed 8 nights in Feb 2024

2/10 Terrible

Jing

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful visit
It was an amazing stay. My pickup and airport drop off was easy. I would definitely stay at the Shangri La again!
Stayed 2 nights in Feb 2024

2/10 Terrible

Kevindrin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing both in service and quality of the food. Given the premium pricing, I would not recommend this hotel at all.
Stayed 2 nights in Dec 2023