See all properties
Save

Hotel ZERMAMA Zermatt

4.0 star property
4-star Art Deco hotel near Zermatt-Furi Gondola

Choose dates to view prices

Photo gallery for Hotel ZERMAMA Zermatt

Exterior
Balcony view
Grand Double Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes
Restaurant
Reception
Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Matterstrasse 23, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola14 min walk
  • Popular LocationSunnegga Ski Resort20 min drive

Room options

View all photos for Classic Suite

Balcony view

Classic Suite

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes

Grand Double Room, Balcony

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, Balcony, Mountain View

Classic Twin Room, Balcony, Mountain View | Premium bedding, minibar, in-room safe, blackout drapes

Classic Twin Room, Balcony, Mountain View

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room, Private Bathroom

Classic Single Room, Private Bathroom | Premium bedding, minibar, in-room safe, blackout drapes

Classic Single Room, Private Bathroom

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | Premium bedding, minibar, in-room safe, blackout drapes

Basic Double Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Indoor pool
Wellness Hotel Alpenhof
Pool
Hot Tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (522)
The price is $371
per night
$394 total
includes taxes & fees
May 25 - May 26
Wellness Hotel Alpenhof

About the neighborhood

Zermatt

City center stay.You'll find Zermatt-Furi Gondola and Matterhorn Glacier Ride in the area of this Zermatt hotel. Klein Matterhorn Cable Car and Matterhorn are also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 2 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt-Furi Gondola - 14 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Golden India - 4 min walk
  • Le Petit Royal - 6 min walk
  • Harry`s Ski Bar - 3 min walk
  • Restaurant Bar Manud - 6 min walk
  • Grizzly's - 5 min walk

About this property

Hotel ZERMAMA Zermatt

4-star Art Deco hotel near Zermatt-Furi Gondola
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and ski storage are also featured at Hotel ZERMAMA Zermatt. A complete renovation of Hotel ZERMAMA Zermatt was completed in 2019.

This Art Deco Zermatt hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 2019
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel ZERMAMA Zermatt offers 29 accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French, German, Portuguese

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: CHF 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Art gallery
  • Designer stores
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Heated floor
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CHF 15–30 per person
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars and is displayed on this page as 4 stars.

Property is also known as

Admiral Hotel Zermatt
Admiral Zermatt
Admiral
Hotel Mama Zermatt
Hotel ZERMAMA Zermatt Hotel
Hotel ZERMAMA Zermatt Zermatt
Hotel ZERMAMA Zermatt Hotel Zermatt

Frequently asked questions

How close is Hotel ZERMAMA Zermatt to the airport?

Hotel ZERMAMA Zermatt is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel ZERMAMA Zermatt?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Hotel ZERMAMA Zermatt on May 27, 2024 start from $227.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel ZERMAMA Zermatt have an airport shuttle?

Airport shuttle services are not available at Hotel ZERMAMA Zermatt.

Does Hotel ZERMAMA Zermatt offer free breakfast?

Free breakfast isn’t provided at Hotel ZERMAMA Zermatt, but cooked-to-order breakfast is offered for a fee of between CHF 15 and 30 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Hotel ZERMAMA Zermatt?

No, there is no casino at this hotel.

What time is check-in at Hotel ZERMAMA Zermatt?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

Is there free parking at Hotel ZERMAMA Zermatt?

Free parking is not available at this hotel.

Does Hotel ZERMAMA Zermatt have a pool?

Hotel ZERMAMA Zermatt does not have a pool.

Does Hotel ZERMAMA Zermatt have a restaurant?

Yes, there is a restaurant on site.

Does Hotel ZERMAMA Zermatt have a spa?

There are no spa services available at this hotel.

How close is Hotel ZERMAMA Zermatt to downtown Zermatt?

Hotel ZERMAMA Zermatt is 0.3 mi away from Zermatt.

Hotel ZERMAMA Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 120 reviews" "
Rating 8 - Good. 25 out of 120 reviews" "
Rating 6 - Okay. 4 out of 120 reviews" "
Rating 4 - Poor. 1 out of 120 reviews" "
Rating 2 - Terrible. 0 out of 120 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2024

10/10 Excellent

Ruining

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I we love Zermama. A beautiful hotel in a beautiful location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back!
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
Stayed 1 night in Sep 2023

10/10 Excellent

Berna, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff- great location
Stayed 1 night in Aug 2023

6/10 Okay

Rekha

Traveled with partner
Liked: Staff & service, amenities
I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
Stayed 1 night in Aug 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Cynthia

Traveled with partner
Liked: Cleanliness
We booked 2 single rooms & stayed at Zermama Hotel for 2 nights in May23. Rooms: First of all, the hotel was modern. I liked the ambience of dark wood theme across the hotel & rooms, also loved the view from the room's big window, the electric curtain & the rain showers in the bathrooms. Having said that, we found the single rooms were actually too small, I.e. they were the smallest single room we stayed from the 5 hotels visited in Switzerland. Fortunately we only carried a hand luggage each as the room had just enough space to place a hand luggage (definitely wouldn't fit for a large check-in luggage.) The single beds felt like those seats on a plane, very short, where you might have to rest your feet on the window bay if you're taller than 5'11. The room hasn't got space to even place a small table or a chair, so you'd have to put your drinks or snacks either on the bed or the floor. The electricity sockets were also strangely located, I.e. only one socket by the bed. The others were located at the light switch half way up the wall or next to the toilet seat in the bathroom. The room hasn't got air con & it was quite hot, having said that, it was quite chill outside in May so we just had the bathroom window opened all night to let the air in. Location: If you don't follow the Google map, the Zermatt Train & Gornergrat stations are only 5-7 mins walk away. (Otherwise it'd take twice longer). Zermatt high street, Coop...etc. are all within reached from the hotel. We particul
Stayed 2 nights in May 2023

10/10 Excellent

Vance

Stayed 2 nights in May 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing staff. This is a perfect stay for singles, couples, and families in Zermatt.
Stayed 1 night in May 2023