4/10 Poor
Kim
Traveled with family
Jul 30, 2024
Disliked: Cleanliness, staff & service
Paid $220 per night which is pretty pricey via Expedia. If booked through hotel it was only $175 per night. Rooms were big but only one hook for bathroom towels! There were three of us. Shower water pressure was low. Toilet paper not very soft. Did like included soaps, shampoo and lotion. Housekeeper forgot to clean our room and it was done every other day. Had to ask for more coffee pods and cups from staff since not enough every day in the room. Housekeepers were very nice and responsive to requests. Front desk staff not very friendly. Lobby did put out coffee but not very much. Other hotel customers also complained about this. Big parking lot. Had a grille in lobby but only opened for breakfast. There is a restaurant in parking lot but only opened for dinner. Very disappointed with hotel and price charged via Expedia
Kim
Stayed 7 nights in Jul 2024