"It is smelly, locked down due to safety, noisy and I will NOT stay here again. " More
Mar 13, 2024 by Bikas (GM)
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for smell and noise.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.
Mar 2, 2024 by Bikas
Hi,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Washington DC - Alexandria and I appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay.
Aug 16, 2023 by Bikas (GM)
Dear Leroy,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. Please accept our sincerest apologies for remote issues.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,Bikas
Aug 16, 2023 by Bikas (GM)
Dear Arthur,We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We always enjoy hearing about the positive experiences our guests have at our hotels.Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Bikas
Aug 16, 2023 by Bikas (GM)
Dear Diana,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. Please accept our sincerest apologies for smelling smoke.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,Bikas
May 5, 2023 by Bikas
We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We always enjoy hearing about the positive experiences our guests have at our hotels.
Apr 22, 2023 by Bikas
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS WASHINGTON DC - ALEXANDRIA. Please accept our sincerest apologies for bed issues.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.