I was very disappointed with my stay. This is the second time I've visited Three Arch Inn and the experience was nothing like the first. Upon arrival we noted a large crack in the window, which was disappointing but not a huge deal. Then we saw that the tub jets were not functional, which had been a big draw to stay the location. Later, when we attempted to use the bath, we discovered the tub stopper did not work either, so it would not hold water, rendering the tub unusable. Shortly after, we found a puddle of water on the ground and on our food in the fridge, as it had been turned off prior to our arrival. None of these issues were detailed in the listing. I reached out via email (per their emailed directions) during the visit about the issues and still have not received a reply. I also reached out when asked about my stay via Hotels.com, received apologies and an offer for free future stay. When I inquired about how I would claim that stay, I received no response again. As such, I cannot recommend this accommodation to other travelers.