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Apartamentos Vigilia Park

2.5 star property
Family-friendly aparthotel with a spa, connected to a shopping center in Santiago del Teide

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Apartamentos Vigilia Park

3 outdoor pools, sun loungers
View from room
View from property
Aerial view
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Avda. Quinto Centenario, 58, Santiago del Teide, Tenerife, 38683
    Playa Chica
    9 min walk
    Ocean Explorer
    13 min walk
    Oasis Los Gigantes Public Pool
    14 min walk
    Tenerife (TFS-Tenerife South)
    31 min drive

Room options

View all photos for Standard Apartment, 2 Bedrooms (4 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms (4 adults)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 4 Twin Beds and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 4 Twin Beds and 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms (5 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms (5 adults)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (1 adult)

Standard Apartment, 1 Bedroom (1 adult) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom (1 adult)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (3 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms (3 adults)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 4 Twin Beds and 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms, Partial Sea View (2 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms, Partial Sea View (2 adults)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom, Partial Sea View (1 adult)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom, Partial Sea View (1 adult)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Partial sea view
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Partial Sea View (2 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom, Partial Sea View (2 adults)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Partial sea view
  • Sleeps 2
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Partial Sea View (3 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom, Partial Sea View (3 adults)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (2 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms (2 adults)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Partial Sea View (5 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms, Partial Sea View (5 adults)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (2 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom (2 adults)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Partial Sea View (4 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms, Partial Sea View (4 adults)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (3 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom (3 adults)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Partial Sea View (3 adults)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms, Partial Sea View (3 adults)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 4 Twin Beds and 1 Double Bed

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About the neighborhood

Santiago del Teide

Oceanside stay.Your stay at this Santiago del Teide aparthotel places you within a 10-minute walk of Tenerife Beaches and Playa Chica. Ocean Explorer and Oasis Los Gigantes Public Pool are also within 2 miles (3 km).
View more Aparthotels in Santiago del TeideOpens in a new window

What's nearby

  • Playa Chica - 9 min walk
  • Oasis Los Gigantes Public Pool - 14 min walk
  • Los Gigantes Marina - 15 min walk
  • Arena Beach - 16 min walk
  • Los Gigantes Beach - 17 min walk

Getting around

  • Tenerife South Airport (TFS) - 31 min drive

Restaurants

  • ‪Tipsy Terrace - ‬7 min walk
  • ‪El Pescador - ‬12 min walk
  • ‪La Pergola - ‬8 min walk
  • ‪Macaronesia - ‬1 min walk
  • ‪Mamma Lucia - ‬7 min walk

About this property

Apartamentos Vigilia Park

Family-friendly aparthotel with a spa, connected to a shopping center in Santiago del Teide
Apartamentos Vigilia Park offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a library, and an arcade/game room are also featured at the family-friendly Apartamentos Vigilia Park. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

  • 1 building
  • 109 guestrooms or units
  • 3 levels
  • Built in 1992
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Gift shop
  • ATM
  • Onsite shopping
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Apartamentos Vigilia Park offers 109 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Kitchens offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, French, German, Hungarian, Italian, Russian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools
  • Full-service spa
  • In-room massages
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Car rental

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available for a fee: EUR 9 to 9 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with satellite channels
  • Library

Outdoor areas

  • Balcony
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping center
  • In the city center
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 109 units
  • 3 floors
  • Access via exterior corridors
  • Built in 1992

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 to 9 for adults, and EUR 4.5 to 4.50 for children
  • Airport shuttle fee: EUR 20 per person (one-way)
  • Airport shuttle fee per child: EUR 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Vigilia Park
Vigilia Park Santiago l Tei
Vigilia Park Apartment Santiago del Teide
Vigilia Park Santiago del Teide
Vigilia Park
Apartamentos Vigilia Park Aparthotel
Apartamentos Vigilia Park Santiago del Teide
Apartamentos Vigilia Park Aparthotel Santiago del Teide

Frequently asked questions

How close is Apartamentos Vigilia Park to the airport?

Apartamentos Vigilia Park is 26.2 mi (31-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

Does Apartamentos Vigilia Park have an airport shuttle?

Apartamentos Vigilia Park offers an airport shuttle 24 hours a day, on request, for a charge of EUR 20 per person, one-way.

How close is Apartamentos Vigilia Park to the beach?

This aparthotel is a short 9-minute walk from Tenerife Beaches and 9-minute walk from Playa Chica. Don't forget your sunscreen!

Does Apartamentos Vigilia Park offer free breakfast?

Free breakfast isn’t offered at Apartamentos Vigilia Park, but buffet breakfast is offered for a fee of between EUR 9 and 9 for adults, EUR 4.5 and 4.50 for children.

Is there a casino at Apartamentos Vigilia Park?

No, there is no casino at this aparthotel.

What time is check-in at Apartamentos Vigilia Park?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Apartamentos Vigilia Park?

Free parking is not available at this aparthotel.

Does Apartamentos Vigilia Park have a pool?

Apartamentos Vigilia Park features 3 outdoor pools and a children's pool.

Does Apartamentos Vigilia Park have a restaurant?

Yes, there is a restaurant on site.

Does Apartamentos Vigilia Park have a spa?

This aparthotel has a spa, which features massages.

How close is Apartamentos Vigilia Park to downtown Santiago del Teide?

Apartamentos Vigilia Park is 0.6 mi away from Los Gigantes.

Apartamentos Vigilia Park Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 170 reviews" "
Rating 8 - Good. 89 out of 170 reviews" "
Rating 6 - Okay. 35 out of 170 reviews" "
Rating 4 - Poor. 10 out of 170 reviews" "
Rating 2 - Terrible. 5 out of 170 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Confusing to find, no signage outside mall. and parking was not easy to find
Stayed 4 nights in Dec 2023

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, room comfort
Good value stay
These are very good apartments. They are clean and comfortable and all at a good price.
Stayed 5 nights in Nov 2023

8/10 Good

Shiraz

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, I’ve stayed at the Barcelo which is a 4 star hotel and the room was much nicer in decor and cleanliness at Vagilia park. The hotel was fully booked so the receptionist couldn’t give me a room with a better view but it was ok. Other areas of the hotel do need improving such as swimming area and the jacuzzi needs to be heated this time of year (Feb). The location of the hotel could be better but the locals and food places are awesome. Check out the Italian around the corner from the hotel (Fettuccini I think). The staff are very nice too. Definitely would stay again!
Stayed 4 nights in Feb 2023

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and spacious. The furniture was good. Mattress very comfortable. Kitchen well-equipped but no oven. Good facilities for children. Breakfast okay. My only complaint is that the lifeguard refused to let my child use a large rubber ring in the swimming pool, claiming that it was an air mattress. This made me very angry.

6/10 Okay

Elaine

The most soulless place I’ve ever stayed.
Stayed 4 nights in Jan 2022

4/10 Poor

MariaRita

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Dec 2021

4/10 Poor

Angela

Liked: Cleanliness
Would not recommend this hotel
The Room itself was ok although it was very hot. I went to reception to ask if we could change rooms but they said the hotel was full. When I booked which was over 6 months ago I asked for a high room with a room. We certainly didn’t get either of those 2 things. It smelled terrible when we arrived so we went out and bought a scented candle There were several restaurants down below that were noisy and smelly. On our 1st night we hardly slept for the noise from down below from the shopping area and the corridor. The balcony was tiny and very very noisy - I would describe it as being in a goldfish bowl 😩 Overal it spoilt the last few days of my holiday!
Stayed 2 nights in Oct 2021

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value....
It’s a bit basic.....hot water tank only 46litres so runs out quick, two medium showers each. Some rooms noisy, over a tacky shopping arcade, bit prison’sh.... Yet, convenient and it’s value....
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay friendly only downfall bought an inflatable toy from shop in the mall next to hotel to use in the pool but life guard wouldn't let us use it even though the pool was empty quite a few people commented on it being silly not able to use could understand if pool busy
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Jun 2019

8/10 Good

Uros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice and clean.
Stayed 4 nights in Feb 2019

8/10 Good

KaShonda

Nice apartment, conveniently located in the city center. Restaurant and shops very close. Friendly staff!
Stayed 4 nights in Nov 2018

4/10 Poor

Douglas, Tenerife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the bedroom over bars and restaurants the noise until early morning!
Stayed 3 nights in Oct 2018

8/10 Good

Ade, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is family friendly and in a nice location.
Stayed 5 nights in Jul 2018

8/10 Good

John, Glasgow

Liked: Cleanliness, staff & service, room comfort
A comfortable room,
The only thing that I did not like was the bedroom window was to wee and to high up on the wall, a nice kitchen area and sitting room.
Stayed 4 nights in Nov 2017

6/10 Okay

Kieran, London

Liked: Staff & service, room comfort
Lovely apartment but not so much the complex
A beautiful big corner apartment with a partial sea view, well equipped kitchen, comfortable beds and a lovely balcony. Very friendly and helpful receptionist. Not a bad location, a short walk from a big supermarket and the centre, opposite the post office and with bus stops right outside. But the complex itself felt rather claustrophobic, with the entrance hidden inside a mini-mall, and no view of the outside world when you’re in the pool/restaurant area. Breakfast was pretty poor too. Be aware that it’s pretty noisy around there, including at night- didn’t bother me though.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our second stay in this hotel and we will definitely come back!!!
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Room comfort
Excellent experience in a homely apartment/hotel. Great place for families and couples
Stayed 6 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

8/10 Good

Gwen, Shrewsbury. UK

Liked: Cleanliness, staff & service
A very pleasing place to stay
The hotel may not be the smartest, but its other qualities more than compensate for an unimaginative decor. It is very conveniently located for all amenities: family -owned restaurants serving both local and international food; a supermarket on the doorstep and a well appointed kitchen in the room; lovely pools; very good amenities for small children; an original choice of evening entertainments. The rooms and corridors are kept immaculately clean, and all the staff are unfailingly cheerful and helpful. A happy staff provides a relaxed atmosphere.

8/10 Good

Brendan

Liked: Cleanliness, staff & service, room comfort
Romantic break
A lovely resort-type apathotel. Our apartment was satisfactory but in need of refurbishment (a refurb programme is actually underway). Two swimming-pool areas, one on ground floor adjacent to the restaurant, the other on the roof with a magnificent sun terrace with a spectacular view over Los Gigantes. Restaurant offered good cuisine at reasonable cost. Be aware that the locality is very hilly.

4/10 Poor

S, UK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not the best
We were given an apartment with a dangerous balcony with no railing on with two young children which we had to be moved out of after the first night. The next apartment was really grim, there was no good view whatsoever, out onto a grotty side street that cars sped down even through the night waking you up and even though the hotel rooms are being refurbished, this can't be altered. The roof top pool is quite nice with good views of the cliffs. The hot tub was not working when we tried. The downstairs pool is meant to be heated but I think they may need to turn it up or even on as it was still really cold even after the sun had been on it all day. The one thing I can't fault is the maid service, the rooms were cleaned everyday but Sunday and very well done, not that we were in there for very long as the rooms were so sad. The actual apartment was depressing, the remote control for the tv required a 10 euro deposit but when we enquired with reception about which channels they had they said only one English. There was no natural light in the bathroom, the kitchen was grotty. There were no teaspoons so our young girls were eating their yoghurts with big dessert spoons. Everything just felt really old and worn out, I suppose the reason for the much needed refurb, I would not recommend staying here until all the rooms are new and you can be guaranteed one but I would not return here regardless of this.