Hilton Garden Inn Rochester Downtown, NY

3.0 star property
3-star hotel near University of Rochester

Choose dates to view prices

Hilton Garden Inn Rochester Downtown, NY

Photo gallery for Hilton Garden Inn Rochester Downtown, NY

Lobby
Lobby sitting area
Exterior
Junior Suite (2 Queen Beds & Sofa Bed) | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi
2 restaurants, lunch served

Overview of Hilton Garden Inn Rochester Downtown, NY

Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the neighborhood

Map
155 E Main St, Rochester, NY, 14604
  • Popular LocationRochester Riverside Convention Center1 min walk
  • Popular LocationEastman School of Music8 min walk
  • Popular LocationStrong9 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Rollin Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Larger Room)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

  • Sleeps 6
  • 2 Queen Beds

Junior Suite (2 Queen Beds & Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Larger Room)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Rollin Shower)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Rochester

Downtown Rochester stay.With a stay at this Downtown Rochester hotel, you'll be steps from Rochester Riverside Convention Center and Genesee River. Geva Theatre Center and Blue Cross Arena are also within half a mile (1 km).

What's nearby

  • Rochester Riverside Convention Center - 1 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 8 min walk
  • Strong - 9 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • Dinosaur Bar-B-Que - 7 min walk
  • Bar Bantam - 3 min walk
  • Fifth Frame Brewing - 5 min walk
  • Branca Midtown - 5 min walk
  • Reynolds Arcade - 4 min walk

About this property

Hilton Garden Inn Rochester Downtown, NY

3-star hotel near University of Rochester
Hilton Garden Inn Rochester Downtown, NY offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Hilton Garden Inn Rochester Downtown, NY also features a vending machine, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 106 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
Hilton Garden Inn Rochester Downtown, NY offers 106 accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday cooked-to-order breakfast available for a fee: USD 7.95 to 15 for adults and USD 5.95 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.95–15 for adults, and USD 5.95–10 for children
  • Self parking fee: USD 10 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Hilton Garden Inn Rochester Downtown, NY to the airport?

Hilton Garden Inn Rochester Downtown, NY is 6.8 mi (11-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Rochester Downtown, NY?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Rochester Downtown, NY on May 27, 2024 start from $147.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Rochester Downtown, NY have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Rochester Downtown, NY.

How close is Hilton Garden Inn Rochester Downtown, NY to the beach?

This hotel is 15.2 mi (21-min drive) from Ontario Beach Park.

Does Hilton Garden Inn Rochester Downtown, NY offer free breakfast?

Free breakfast isn’t offered at Hilton Garden Inn Rochester Downtown, NY, but cooked-to-order breakfast is offered for a fee of between USD 7.95 and 15 for adults, USD 5.95 and 10 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Rochester Downtown, NY?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Rochester Downtown, NY?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Hilton Garden Inn Rochester Downtown, NY?

Free parking is not available at this hotel. Self parking is available for USD 10 per day.

Does Hilton Garden Inn Rochester Downtown, NY have a pool?

Hilton Garden Inn Rochester Downtown, NY features an indoor pool.

Does Hilton Garden Inn Rochester Downtown, NY have a restaurant?

Yes, there are 2 restaurants on site.

Does Hilton Garden Inn Rochester Downtown, NY have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Rochester Downtown, NY to downtown Rochester?

Hilton Garden Inn Rochester Downtown, NY is 0.1 mi away from Rochester.

Hilton Garden Inn Rochester Downtown, NY Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 318 out of 626 reviews" "
Rating 8 - Good. 169 out of 626 reviews" "
Rating 6 - Okay. 79 out of 626 reviews" "
Rating 4 - Poor. 40 out of 626 reviews" "
Rating 2 - Terrible. 20 out of 626 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced gross hotel. Rude workers.
Rude welcome at check in, rude server at breakfast. Waitress yelling at cook, just miserable person. Hotel room was not clean. Fingerprints all over. Little red and gold sequins on the floor in the bathroom. The couch in the hotel room was so dented in the middle from use, when you sat down you felt the medal bar. Worst part when I filled up the tub in bathroom for my daughter, there were these black particles floating in the water. Disgusting. Also heads up if you spend the extra 15 on the breakfast, its a waste of money. Its one of the worst breakfast ive had at a hotel. Only possitive was the lobby looks nice. Hilton used to mean something.
Stayed 1 night in Jan 2024

10/10 Excellent

Muhammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Stayed 3 nights in Jan 2024

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant…one thing that could affect this review if done by someone else…but I was put on a floor where there was a bachelorette or some celebratory group. They were up in the hall very late and having a good time…I slept fine…my guess is others would not have been able to. Mitre into room assignment otherwise A great place to stay.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff all very friendly and helpful. Room was very dated and could have been cleaner.
Stayed 1 night in Jan 2024

8/10 Good

Leanne

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short stay for families
Service was amazing, quick to reply via text. Shuttle was also quick and convenient. Very nice driver, made suggestions along the short drive. Room was spacious and great for our family of 4 (with 2 young children). Bed and washroom were clean. Shower pressure could be better and towels could be more soft and comfortable but otherwise, great stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Dorian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Edson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Stayed 3 nights in Dec 2023