6/10 Okay
Heather
Traveled with group, Traveled with partner
Feb 8, 2024
Liked: Cleanliness, staff & service
This property is outdated. There were 2 elevators of out service and I had to carry my own luggage down 2 flights of stairs. We didn't leave the property. It was too costly to cab/shuttle into PV. We rented a beach access junior suite and 3 out of the 7 days, there were construction workers with ladders on the patio in front of our slider, blocking our access to the ocean. It was very uncomfortable to have 2 men working outside on your patio. I couldn't sit in the loungers, so what is the point of upgrading my room? Iberostar promotes that they are eco-friendly have have no plastics on this site. They claim to have some high level filtration system and no bottled water is on site. I have been to Mexico 7 times. This is the only time my vacation was ruined by gastrointestinal issues from the food and/or water. I would not return to this property.
Heather
Stayed 7 nights in Jan 2024