8/10 Good
Alexandra
Traveled with group, Traveled with partner
Apr 7, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very comfortable and a daily breakfast was provided. Accommodations are clean and tastefully decorated.
Breakfast was a variation of the traditional eggs, tortillas, and potatoes with juice and it was good.
We asked for fruit salad for breakfast and only once received sliced watermelon. It was delicious but not what we asked for. It would have been nice to have variety at breakfast i.e. fruit salad, yogurt, and granola.
The property is conveniently located by the square on a very steep hill, which could be an issue for those with mobility issues. This should be pointed out to would be travelers.
Also, due to the proximity to downtown, DURING Holidays and Festivities it is extremely loud until 4 am in the morning. Please be sure to carefully consider the time of year when booking and the hotel should make travelers aware of this fact. Many may love to party all night during the Fiestas but others may not.
The Staff were nice, helpful, and responsive. However, they spoke little English and communication was a bit of a challenge.
We suggest the Hotel put together a resource book to have to travelers in at the reception counter. It could have a map of the area. This book could feature popular local activities, lists places for various types of dining; fancy, laid back, delivery. It could list the best nearby ATMS or banks, as well as nearby convenience stores/pharmacies. Having such a resource, which we've found at other accommodations is very helpful.