Hotel staff are wonderful.The location is ideal-near Trader Joe's, Arrowhead Mall, Target, Nordstrom Rack, thrift stores, etc. The room was cozy & quiet. Even though it was the busy holday season I slept well. Kitchenette was great, and I was able to control the room temperature with the AC/heat unit. Nice hiking trail just to the south, the Skunk Creek trail.The only thing I would change was the hot water was not quite hot enough for me.