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"It was clean and in a very convenient safe area. However beds very uncomfortable and we were in room next to the elevator and it sounded like a door w ... " More

By a verified traveler on Sun 17 Dec 2023

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Hotel Description

Hotel near Chandler Fashion Center in Chandler

In Chandler

Within 3 miles (5 km) of this Chandler hotel, you'll find Lone Butte Casino and Makutu's Island. Also, Chandler Fashion Center is within 3 miles (5 km) and Chandler Museum is within 6 miles (10 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A business center, dry cleaning, and free newspapers are also on offer.

Standard Room 1 Queen Bed, Microwave, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$53* Per night/room May 15 - May 16

Room, 1 King Bed, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room 1 Queen Bed, Accessible, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room 1 King Bed, Microwave, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Upgrade)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Chandler I-10 ratings based on 26 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Chandler I-10

Everyone (13) Couples (8) Family (4)
2 out of 5
Mattress does not even have a box springs. Place looks like the 70 or 80s Needs cleaning and remodeling. Would not stay again.

Posted by on Apr 10, 2024

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Comment from Hotel Management

Apr 10, 2024 by Guest Relations Management

Dear Elana, Thank you for sharing your feedback with us following your recent stay. We genuinely appreciate your insights into your experience, and we are deeply sorry to hear that your stay did not meet your expectations. We understand the importance of comfortable accommodations, and we apologize for any inconvenience caused by the lack of box springs on the mattress. Regarding the appearance and cleanliness concerns you mentioned, please rest assured that we take such matters seriously. We have already addressed these issues with our housekeeping team, and we are actively working on remodeling and updating our facilities to ensure a more modern and inviting atmosphere for our guests. Your feedback is invaluable as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future for a more satisfying stay.

5 out of 5

Posted by on Jan 9, 2024

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Comment from Hotel Management

Jan 10, 2024 by Guest Relations Management

Hi Alexander!We are really thrilled to learn that you gave us a perfect 5 out of 5 rating! While your little statement says volumes, we can't help but assume that your stay was nothing short of extraordinary. It thrills our hearts to know that we struck the mark and provided you with an unforgettable experience. Your good feedback motivates our desire to provide exceptional hospitality, and we can't wait to welcome you back for another unforgettable visit. Cheers to making more beautiful memories together!

5 out of 5

Posted by , from Westlock on Jan 9, 2024

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Comment from Hotel Management

Jan 9, 2024 by Guest Relations Management

Hi Daniel,We're over the moon to see that you gave us a perfect 5 out of 5 rating! Your brief yet glowing feedback speaks volumes, and we're absolutely delighted to have exceeded your expectations. It's music to our ears that you had such a fantastic experience at our hotel. Our team works tirelessly to ensure each guest feels welcomed and leaves with a smile. We hope to have the pleasure of welcoming you back soon for another outstanding stay. Cheers to creating more wonderful memories together!

3 out of 5
It was clean and in a very convenient safe area. However beds very uncomfortable and we were in room next to the elevator and it sounded like a door was slamming dozens of times all night long. It was a good price so I can't be upset.

Posted by , from Casa Grande on Dec 17, 2023

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Comment from Hotel Management

Dec 19, 2023 by Guest Relations Management

Dear KERRIE, Thank you for taking the time to share your experience with us. We appreciate your kind words about the cleanliness of our hotel and its convenient, safe location. We understand how crucial a good night's sleep is, and we sincerely apologize for the discomfort caused by the beds and the noise from the elevator near your room. Your feedback is valuable to us, and we will certainly address these issues to ensure a more comfortable stay for our guests in the future. We're glad to hear that you found our pricing reasonable and hope to have the opportunity to welcome you back, providing an even more enjoyable experience.

1 out of 5

Posted by on Oct 9, 2023

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Comment from Hotel Management

Oct 12, 2023 by Guest Relations Specialist

Hi Pauline,We are in the business of providing comfort and service, so I sincerely regret that you did not enjoy your visit. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.

4 out of 5
Staff was very friendly and helpful. I would have liked to have housekeeping take out the trash from my room at least once during my stay, but they never did. For the price, the stay was fine.

Posted by on Aug 30, 2023

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Comment from Hotel Management

Aug 30, 2023 by Guest Relations Specialist

Hi Marilyn! It is great to hear from you and we’re so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and accommodations that we aim to provide for each and every guest. We want you to feel like family and if our staff is making you feel this welcomed and at home, then we know we're doing our job! Please accept our sincerest apologies though for the housekeeping issues that you encountered duringyour stay in our hotel. Nonetheless, we are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.

1 out of 5

Posted by on Aug 16, 2023

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Comment from Hotel Management

Sep 6, 2023 by Guest Relations Specialist

Hi Breen! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience, and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5-star experience and we apologize for failing to do so. We hope you'll come back to see how we are growing, improving and evolving through constructive feedback like yours.

1 out of 5

Posted by on May 11, 2023

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Comment from Hotel Management

May 31, 2023 by Guest Relations Specialist

Hello Cathy! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5 star experience and we apologize for failing to do so.

5 out of 5
This is the perfect example of how an inexpensive hotel should be. Obviously with the lower price point you will find minor flaws within the building but in no way did it feel dirty. The staff was friendly, the room was clean, in my opinion: perfection at it's price point.

Posted by on Apr 26, 2023

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Comment from Hotel Management

Apr 26, 2023 by Guest Relations Specialist

Hi Andrew! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your rating will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

1 out of 5
Old stuff and dirty halls and room wasn’t vacuumed at all. Cheap accommodations pretty sad

Posted by on Mar 2, 2023

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Comment from Hotel Management

Mar 3, 2023 by Guest Relations Specialist

I sincerely apologize for your bad experience; this is not the kind of impression we want to leave on our valued visitors. I want you to know that we take all guest comments very seriously and work to resolve any problems you have brought to our attention. Our success depends on our guests' happiness, and your input will help us make the necessary changes.I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

About the Quality Inn Chandler I-10

Location 255 N Kyrene Rd, Chandler, AZ 85226

Property Features

WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at Quality Inn Chandler I-10. Free self parking is available.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn Chandler I-10 offers 70 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Casino nearby
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Quality Chandler
  • Quality Inn Chandler
  • Quality Inn
  • Quality Chandler I 10 Chandler
  • Quality Inn Chandler I-10 Hotel
  • Quality Inn Chandler I-10 Chandler
  • Quality Inn Chandler I-10 Hotel Chandler

You should know

  • Up to 3 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.