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"The place wasn’t the cleanest. Carpet felt wet and there was debris on the ground in the hallway and room. There was also a strong smell in the place.
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More
You'll find Arizona State University and Diablo Stadium within 3 miles (5 km) of this hotel. Arboretum at Arizona State University and Salt River are also within 3 miles (5 km).
Free perks
An outdoor pool, free parking, and laundry facilities are featured at this hotel. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. There's a picnic area and multilingual staff can provide around-the-clock assistance.
from $71
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Extended Stay America Suites Phoenix Airport Tempe ratings based on 15 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Extended Stay America Suites Phoenix Airport Tempe
Everyone (9)Family (4)
1 out of 5
This place is awful, not worth a single dollar, the room is ridiculously small, smells horrible and is extremely dirty. Staff is beyond rude
absolutely zero customer service skills. No room cleaning (well every 2 weeks!!!!!) If we want clean linens we have to bring the dirty ones to the front desk to exchange them and then put them on ourselves, we also have to take our own trash to the dumpster!!!!!
Posted by Karen on Feb 14, 2024
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Comment from Hotel Management
Feb 15, 2024
by Hotel Management
Dear Karen, Thank you for sharing your review of your recent stay at our hotel. Our primary objective is to ensure our guests enjoy a comfortable and exceptional stay with attentive and friendly service. We deeply regret that we did not meet these standards during your visit. Please be assured that we have discussed your feedback with our team to prevent such issues from recurring. Your candid feedback is invaluable in our continuous efforts to improve. We hope you will consider giving us another opportunity to host you, and we look forward to providing you with the flawless experience you deserve.Sincerely,Hotel Management
3 out of 5
Posted by Dale on Nov 16, 2023
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5 out of 5
The place wasn’t the cleanest. Carpet felt wet and there was debris on the ground in the hallway and room. There was also a strong smell in the place. Check in was easy and place was quiet
Posted by Tiffany on Apr 30, 2022
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3 out of 5
The personnel are outstanding professionals and people overall. The cleanliness of the floors was very disappointing
Posted by a verified traveler on Oct 28, 2019
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Comment from Hotel Management
Oct 29, 2019
by M. Johnson
Thank You for staying with us. We appreciate your feed back. We take all reviews very seriously. We will strive to do better a better job. We look forward to seeing you in the future and hope you notice our improvements.
2 out of 5
I won’t be staying here again. Staff was mediocre at first greeting, they didn’t have extra pillows for the pull-out bed and the double bed I slept in was very firm and uncomfortable. The a/c unit was right next to the pull-out bed so we couldn’t put the temp down low enough to cool off the whole room without my kids on the pull-out bed freezing to death. ‘Continental breakfast’ was muffins and granola bars.
Posted by a verified traveler on Oct 13, 2019
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Comment from Hotel Management
Oct 14, 2019
by Hotel Management
We are very sorry and cannot apologize enough for the difficulties you and your kids have during the stay. Your concern regarding the pillows is shared with the front desk team to be better equipped in the future. It was also disappointing to know you did not like our breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. What you experienced is not acceptable, but we would like you to consider giving us a chance to improve your impression of us on your next visit to our area.
Sincerely,
Hotel Management
5 out of 5
Posted by a verified traveler on Sep 26, 2019
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Comment from Hotel Management
Oct 14, 2019
by M. Johnson AGM
Thank you for your feed back
4 out of 5
Good value for the verly low price to stay here. Room smelled a little, tv's dont have high def, but it was only 50 bucks a night so i cant be too upset.
Posted by a verified traveler on Sep 16, 2019
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Comment from Hotel Management
Sep 17, 2019
by Hotel Management
Thank you for taking the time to let us know your stay at Extended Stay America. We are delighted to read you found us to be a good value and had an overall pleasant visit. Your comments regarding the odor and television will be shared with the appropriate team. We look forward to seeing you again soon.
Sincerely,
Hotel Management
1 out of 5
Looked ok.
I arrived and was told there was no room for me. It was after 10:30 pm.
Posted by a verified traveler on Aug 19, 2019
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Comment from Hotel Management
Aug 20, 2019
by Hotel Management
Thank you for your review. We apologize for the mix-up with your reservation and the inconvenience you had due to it. Though we are confident this was an isolated incident, we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We hope we have a future opportunity to restore your confidence in us.
Sincerely,
Hotel Management
5 out of 5
Posted by a verified traveler on Jul 2, 2019
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Comment from Hotel Management
Aug 29, 2019
by Major Johnson
Thank you for your feed back. I appreciate you staying with us and look forward to seeing you next time.
5 out of 5
Posted by a verified traveler on Jun 2, 2019
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About the Extended Stay America Suites Phoenix Airport Tempe
Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Extended Stay America Suites Phoenix Airport Tempe. Self parking is free. This Tempe hotel is smoke free.
94 guestrooms or units
3 levels
To-go breakfast (free)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Front-desk safe
BBQ grill(s)
Outdoor picnic space
Gift shop
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Kitchen
Laundry facilities
Sofa bed
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free long-term parking
, Free self parking
Transport
Parking: Free self parking and extended parking
Room Amenities
Extended Stay America Suites Phoenix Airport Tempe offers 94 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Tempe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
In-room kitchen
Sitting area
Pull-out sofa bed
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Stove
Coffee maker
Kitchenware
Shower and tub combination
Housekeeping (on request)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
Children under 18 years old are not allowed in the swimming pool without adult supervision.
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
Masks are compulsory at the property
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Early check-in fee: USD 25 (subject to availability)
Housekeeping is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Extended Stay America Hotel Tempe Phoenix Airport
Extended Stay America Phoenix Airport Tempe
Extended Stay America Phoenix Airport Tempe Hotel
Homestead Studio Suites Tempe
Homestead Suites Tempe
Homestead Tempe
Tempe Homestead Suites
Homestead Studio Suites - Phoenix Airport / Tempe Hotel Tempe
Extended Stay America Phoenix Airport Tempe
Extended Stay America Suites Phoenix Airport Tempe Hotel
Extended Stay America Suites Phoenix Airport Tempe Tempe
Extended Stay America Suites Phoenix Airport Tempe Hotel Tempe
You should know
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions
Extended Stay America Suites Phoenix Airport Tempe is 4.6 mi (8-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.
Airport shuttle services are not available at Extended Stay America Suites Phoenix Airport Tempe.
Extended Stay America Suites Phoenix Airport Tempe offers free on-the-go breakfast every day from 6 AM to 9:30 AM.
No, there is no casino at this hotel, but Lone Butte Casino (13-min drive) and Casino Arizona (13-min drive) are nearby.
Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs USD 25 (subject to availability).
This hotel offers free self parking and extended parking.
Extended Stay America Suites Phoenix Airport Tempe features an outdoor pool.
There are no spa services available at this hotel.
Extended Stay America Suites Phoenix Airport Tempe is 2.1 mi away from Tempe.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
