See all properties
Save

Royal Park Hotel & SPA

4.0 star property
4-star spa hotel near Kazakhstan Central Concert Hall

Choose dates to view prices

Photo gallery for Royal Park Hotel & SPA

Lobby
Bathtub, deep soaking tub, free toiletries, hair dryer
Interior
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Exterior
Reviews
6.8

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • SpaSpaSpa
  • BarBarBar

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
18, Kerey and Zhanibek Khans Street, Astana, 010000
  • Popular LocationParliament of Kazakhstan3 min drive
  • Popular LocationBayterek Tower3 min drive
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan6 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)21 min drive

Room options

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Living area | Flat-screen TV

Luxury Suite

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
CAPS LOCK Future Hotel
Free WiFi
Laundry
24/7 front desk
Microwave
5.0 out of 5, Exceptional, (1)
The price is $28
per night
$31 total
includes taxes & fees
Jun 28 - Jun 29
CAPS LOCK Future Hotel

About the neighborhood

Astana

Yesil District stay.Your stay at this Yesil District hotel places you within 2 miles (3 km) of Kazakhstan Central Concert Hall and Parliament of Kazakhstan. Korme Exhibition Complex and House of Ministries are also within 2 miles (3 km).

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 2 min drive
  • Parliament of Kazakhstan - 3 min drive
  • Bayterek Tower - 3 min drive
  • Astana Arena - 4 min drive
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive

Getting around

  • Astana Railway Station - 33 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 min drive

Restaurants

  • ‪Emiliya - ‬13 min walk
  • ‪Salter’s Fine Meats - ‬13 min walk
  • ‪Caffe Latte - ‬11 min walk
  • ‪Пинта Bar & Grill Akmeshit - ‬3 min walk
  • ‪Coffee BOOM - ‬11 min walk

About this property

Royal Park Hotel & SPA

4-star spa hotel near Kazakhstan Central Concert Hall
Royal Park Hotel & SPA offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 65 square feet (6 square meters) and includes a conference center. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Royal Park Hotel & SPA. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Astana hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • 65 sq ft of conference space
  • 6 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Royal Park Hotel & SPA offers 85 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

SPA-центр «ELIXIR» has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 4500 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Astana Hotel
Hotel Astana
Royal Park Hotel Astana
Royal Park Hotel Nur-Sultan
Royal Park Nur-Sultan
Hotel Royal Park Hotel & SPA Nur-Sultan
Nur-Sultan Royal Park Hotel & SPA Hotel
Royal Park Hotel
Royal Park
Hotel Royal Park Hotel & SPA
Astana Hotel
Royal Park Hotel SPA
Royal Park Hotel Nur-Sultan
Royal Park Hotel
Royal Park Nur-Sultan
Royal Park
Hotel Royal Park Hotel & SPA Nur-Sultan
Nur-Sultan Royal Park Hotel & SPA Hotel
Hotel Royal Park Hotel & SPA
Royal Park Hotel & SPA Nur-Sultan
Astana Hotel
Royal Park Hotel SPA
Royal Park Hotel Nur-Sultan
Royal Park Hotel
Royal Park Nur-Sultan
Royal Park
Hotel Royal Park Hotel & SPA Nur-Sultan
Nur-Sultan Royal Park Hotel & SPA Hotel
Hotel Royal Park Hotel & SPA
Royal Park Hotel & SPA Nur-Sultan
Astana Hotel
Royal Park Hotel SPA

Frequently asked questions

How close is Royal Park Hotel & SPA to the airport?

Royal Park Hotel & SPA is 7.3 mi (22-min drive) away from the Astana (NQZ-Nursultan Nazarbayev Intl.) airport, the closest popular airport to the property.

Does Royal Park Hotel & SPA have an airport shuttle?

Royal Park Hotel & SPA offers an airport shuttle 24 hours a day, at scheduled times, for a charge of KZT 4500 per vehicle, one-way.

Does Royal Park Hotel & SPA offer free breakfast?

Royal Park Hotel & SPA offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Royal Park Hotel & SPA?

No, there is no casino at this hotel.

What time is check-in at Royal Park Hotel & SPA?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Royal Park Hotel & SPA?

This hotel offers free self parking and extended parking.

Does Royal Park Hotel & SPA have a pool?

Royal Park Hotel & SPA features an indoor pool and an outdoor pool.

Does Royal Park Hotel & SPA have a restaurant?

Yes, there are 2 restaurants on site.

Does Royal Park Hotel & SPA have a spa?

Pamper yourself with a day at SPA-центр «ELIXIR», where you can enjoy body wraps, sports massages, and body scrubs.

How close is Royal Park Hotel & SPA to downtown Astana?

Royal Park Hotel & SPA is 3.8 mi away from Astana.

Royal Park Hotel & SPA Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 54 reviews" "
Rating 8 - Good. 19 out of 54 reviews" "
Rating 6 - Okay. 17 out of 54 reviews" "
Rating 4 - Poor. 7 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, room comfort
Stay
We went for the football, check in was very slow but improved from then on. Drinks and food good .
Stayed 2 nights in Nov 2019

10/10 Excellent

Don

Liked: Staff & service, amenities, property conditions & facilities
Clean and nice location. The breakfast is good and there is a good Chinese restaurant in the building.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
You are treated like a thief and you will be asked to pay a deposit in case you steel sthing from the minibar
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cart was broken, had to carry bags. Everything else was just fine.
Stayed 1 night in Nov 2018

4/10 Poor

Sabzina

Poor service
I have contacted the hotel about the airport shuttle. Heard nothing from them. On the arrival mentioned at the reception on that matter. No apologies were given. Poor service and customer care
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

Fernando

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
There are some serious issues with the quality of the construction of this hotel. Poorly fitted bathrooms, and even some dangerous finishes in the rooms themselves such as loose power plugs and rows of screws projecting from the floor flashings.
Stayed 4 nights in Sep 2017

6/10 Okay

Graham

Overnight stay in Astana whilst in transit
The hotel was used as a stop over between flights in Astana. Its location was only 20 minutes drive from the airport allowing easy access to and from the city and close to this years 2017 Expo exhibition. The staff who all spoke English were friendly, making you feel relaxed when arriving and departing. The interior furniture design within the hotel is on a traditional Kazakhstan national style, including the furniture in the room. Cleanliness is one that I look for and this hotel met all expectations especially at the price, and the bed was comfortable. Would recommend the hotel for a short stay if you are looking for a location on a reasonable budget without paying a high price for putting your head down