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Hotel Hayden

4.0 star property
4-star hotel near Madison Square Garden

Choose dates to view prices

Photo gallery for Hotel Hayden

View from property
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Terrace/patio
Lobby sitting area
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Popular LocationMadison Square Garden6 min walk
  • Popular LocationEmpire State Building10 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)52 min drive

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and 5th Avenue. Also, Empire State Building is within half a mile (1 km) and Times Square is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 10 min walk
  • Times Square - 14 min walk
  • Broadway - 15 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • Skirt Steak - 3 min walk
  • Starbucks - 2 min walk
  • La Noxe NYC - 2 min walk
  • The Wilson NYC - 4 min walk
  • Ajisen Ramen - 3 min walk

About this property

Hotel Hayden

4-star hotel near Madison Square Garden
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and refrigerators can be requested.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.875 percent will be charged
  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

How close is Hotel Hayden to the airport?

Hotel Hayden is 1.4 mi (4-min drive) away from the New York, NY (NYS-Skyports Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Hayden?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hotel Hayden on May 27, 2024 start from $134.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Hayden have an airport shuttle?

Airport shuttle services are not available at Hotel Hayden.

How close is Hotel Hayden to the beach?

This hotel is 18.7 mi (44-min drive) from Coney Island Beach.

Does Hotel Hayden offer free breakfast?

Hotel Hayden offers free continental breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Hayden?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Hotel Hayden?

Free parking is not available at this hotel. Self parking is available for USD 50 per night.

Does Hotel Hayden have a pool?

Hotel Hayden does not have a pool.

Does Hotel Hayden have a spa?

There are no spa services available at this hotel.

How close is Hotel Hayden to downtown New York?

Hotel Hayden is 2.4 mi away from New York.

Hotel Hayden Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1003 reviews" "
Rating 8 - Good. 352 out of 1003 reviews" "
Rating 6 - Okay. 170 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 62 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Very attractive hotel, very clean. Room air conditioning/heating unit broken - buzzed/clanged/banged all night. Otherwise perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

Blanquita

Business traveler
Stayed 1 night in Jan 2024

2/10 Terrible

Masoud

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The heater of the room was not working properly (it was blowing cold air). I told staff about this 3 times. The first two times, they just sent someone and he turned on the broken heater and left the room. The third time, they sent a technician, he opened the heater, and said he wanted to reset it. He came back after 10 minutes, and realized that resetting did not solve anything. He said I don't know what do and left! The third night in New York was a cold one and I caught a very bad cold. Completely irresponsible staff! This hotel is horrible and a total waste of money!
Stayed 3 nights in Dec 2023

8/10 Good

Blanquita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Omarie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse stay at any hotel. Cold room, bed making noise and had to ask to change room because the bed wasn’t stable. Couldn’t get any help when called the front desk. I checked out the same night I checked in. Staff rude and not considerate at all. Would never recommend this hotel to anyone

2/10 Terrible

Ilvi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Evgeniya

6/10 Okay

Jordan

Traveled with family
Stayed 1 night in Dec 2023

6/10 Okay

Corrie

Traveled with family
Checking in was a challenge. I waited over 20 minutes at the front desk as no one was there. When the staff member finally came, there was a long line behind me. He had issues entering my credit card info, and told me it was being declined even though I had received a text message on my cell phone letting me know a charge had been authorized. I ended up having to turn my phone on, pay international charges to call my visa company that then confirmed there was no issue with my card. After over an hour had passed, another staff member came to help and fixed the issue in their computer and finally gave us keys to our room.
Stayed 3 nights in Dec 2023

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness
Eh…I would stay elsewhere
I don’t tend to write reviews. But I feel like this place is misleading. Both hotels.com and the hotel website say rooftop restaurant and bar. Which was actually one of the main reasons I booked this hotel. There is NOT a rooftop anything! It is permanently closed and this should be updated to say that. The pros: room size, fridge, location. The cons: bed was not very comfortable, water pressure and temperature was not good, a $30/day resort fee. Not sure what this is for. I definitely should have paid close attention to that. The breakfast is just coffee and pastries. There are a whole lot of other hotels in the area and I would not stay here again
Stayed 3 nights in Dec 2023