"The toilet was not secured to the floor. Holes in the wall beside the toilet that needs repair. Pest service probably needs to come more frequently as ... " More
On the beach
A stay at this South Beach hotel places you steps from Ocean Drive and a 5-minute walk from Collins Avenue Shopping Area. Miami Beach Convention Center and Lincoln Road Mall are also within 2 miles (3 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. You'll appreciate the casino shuttle, valet parking, and dry cleaning.
Feb 15, 2024 by Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your concerns regarding cleanliness, comfort, and check-in procedures have been noted, and we assure you that immediate steps are being taken to address these issues with our team.We understand the importance of a seamless and comfortable stay for our guests, and we regret that we fell short in meeting your expectations. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.
Dec 28, 2023 by Hotel Management
We sincerely apologize for the disappointing experience you had during your stay with us. Your feedback is deeply concerning, and we regret that our service, room quality, and response to the issue did not meet the standard we aim to provide. We take reports of this nature seriously, and we're actively addressing the situation to ensure a clean and comfortable environment for our guests. We apologize for any inconvenience caused, and we understand the impact this had on your stay. Safe Travels.
Feb 2, 2023 by Hotel Management
Thank you for taking the time to share your thoughts about our unique location. The satisfaction of our guests is our main objective. If you would like to contact us privately to discuss we would love the opportunity to discuss this with you. Safe travels.
Nov 5, 2022 by Hotel Management
Thank you for taking the time to share your thoughts about our unique location. The satisfaction of our guests is our main objective. If you would like to contact us privately to discuss we would love the opportunity to discuss this with you. Safe travels.
Jun 11, 2022 by Hotel Management
Thank you for the great rating and for choosing to stay with us! I hope you had a chance to enjoy all of the amenities that we offer at the hotel. We'd look forward to hosting you again soon! Thanks again for staying at the Majestic Hotel.
Apr 24, 2022 by Hotel Management
Thank you for the great rating and for choosing to stay with us! I hope you had a chance to enjoy all of the amenities that we offer at the hotel. We'd look forward to hosting you again soon! Thanks again for staying at the Majestic Hotel.
Aug 12, 2021 by Hotel Management
Thank you for the great rating and for choosing to stay with us! I hope you had a chance to enjoy all of the amenities that we offer at the hotel. We'd love to host you again soon! Thanks again for staying at the Majestic Hotel.
May 30, 2021 by Hotel Management
Thank you for taking the time to share your thoughts about our unique location. The satisfaction of our guests is our main objective and it seems that there may be some other areas for improvement. However, it's unfortunate that you have not given us any way we can follow-up with you. If you would like to contact us privately to discuss we would love the opportunity to discuss this with you. Safe travels.
Mar 30, 2021 by Hotel Manager
Thank you for taking the time to share your thoughts about our unique location. The satisfaction and the safety of our guests are our main objectives. However, it's unfortunate that you have not given us anyway we can follow-up with you. The Majestic Hotel has one Hotel Manager. As Hotel Manager, I have no recollection of speaking with a guest about the the issues you have advised of in your review. If you would like to contact us privately to discuss we would love the opportunity to discuss this with you.
The following facilities are closed on Tuesday and Wednesday:
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at Majestic Hotel South Beach, Trademark Collection by Wyndham. For a fee, parking is available. This Art Deco Miami Beach hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Majestic Hotel South Beach, Trademark Collection by Wyndham offers 49 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to noon.
Majestic Hotel South Beach, Trademark Collection by Wyndham has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Majestic Hotel South Beach, Trademark Collection by Wyndham offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.