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Óntico Urban Design Hotel

4.0 star property
4-star hotel near Parque Santa Lucía

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Óntico Urban Design Hotel

Photo gallery for Óntico Urban Design Hotel

Business center
Front of property
Standard Double Room | Down comforters, Tempur-Pedic beds, individually furnished
Reception
Business center

Overview of Óntico Urban Design Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Calle 54 Número 474 X 53 Y 55 Col.Centro, Mérida, YUC, 97000
  • Popular LocationMérida Cathedral9 min walk
  • Popular LocationPlaza Grande11 min walk
  • Popular LocationU.S. Consulate Merida3 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)17 min drive

Room options

Standard Double Room

  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Double Room

  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Single Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Single Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Mérida

Mérida Centro stay.Within a 10-minute walk of this Mérida Centro hotel, you'll find Parque Santa Lucía and Mérida Cathedral. Paseo de Montejo and Plaza Grande are also within half a mile (1 km).

What's nearby

  • Parque Santa Lucía - 6 min walk
  • Mérida Cathedral - 9 min walk
  • Plaza Grande - 11 min walk
  • U.S. Consulate Merida - 3 min drive
  • Yucatan International Convention Center - 3 min drive

Getting around

  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • El Lagarto de Oro - 3 min walk
  • Soco Mérida - 6 min walk
  • El Porvenir - 4 min walk
  • Bird Tap - 4 min walk
  • Dix Bar - 5 min walk

About this property

Óntico Urban Design Hotel

4-star hotel near Parque Santa Lucía
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at Óntico Urban Design Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee.

This 4-star Mérida hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Built in 2020
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Óntico Urban Design Hotel offers 20 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Tempur-Pedic beds feature down comforters. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 160 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Secured self parking on site (MXN 160 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 120 to 150 for adults and MXN 120 to 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch Smart TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Óntico Urban Design Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120–150 for adults, and MXN 120–150 for children
  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way)
  • Secured self parking fee: MXN 160 per day
  • Nearby parking fee: MXN 160 per day (1640 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontico Urban Design
Óntico Urban Design Hotel Hotel
Óntico Urban Design Hotel Mérida
Óntico Urban Design Hotel Hotel Mérida

Frequently asked questions

How close is Óntico Urban Design Hotel to the airport?

Óntico Urban Design Hotel is 5.5 mi (18-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Óntico Urban Design Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Óntico Urban Design Hotel on May 10, 2024 start from $81.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Óntico Urban Design Hotel have an airport shuttle?

Óntico Urban Design Hotel offers an airport shuttle 24 hours a day, on request, for a charge of MXN 500 per person, one-way.

Does Óntico Urban Design Hotel offer free breakfast?

Free breakfast isn’t offered at Óntico Urban Design Hotel, but cooked-to-order breakfast is offered for a fee of between MXN 120 and 150 for adults, MXN 120 and 150 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Óntico Urban Design Hotel?

No, there is no casino at this hotel, but Casino La Cima (3-min walk) and Diamonds Casino (8-min drive) are nearby.

What time is check-in at Óntico Urban Design Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Óntico Urban Design Hotel?

Free parking is not available at this hotel. Self parking is available for MXN 160 per day.

Does Óntico Urban Design Hotel have a pool?

Óntico Urban Design Hotel does not have a pool.

Does Óntico Urban Design Hotel have a restaurant?

Óntico Urban Design Hotel is home to Bar, which features international cuisine.

Does Óntico Urban Design Hotel have a spa?

There are no spa services available at this hotel.

How close is Óntico Urban Design Hotel to downtown Mérida?

Óntico Urban Design Hotel is 0.4 mi away from Mérida.

Óntico Urban Design Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 90 reviews" "
Rating 8 - Good. 19 out of 90 reviews" "
Rating 6 - Okay. 4 out of 90 reviews" "
Rating 4 - Poor. 5 out of 90 reviews" "
Rating 2 - Terrible. 2 out of 90 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel is amazing. They were all very friendly and helpful. At night they were always very aware of who was coming in and out of the hotel. Not that it was in a bad area but I definitely appreciated the attention to their guests safety
Stayed 1 night in Jan 2024

10/10 Excellent

Olivier

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to everything, staff very helpful and friendly.
Stayed 5 nights in Nov 2023

10/10 Excellent

Drew, O Fallon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The location, the staff…I’d stay here again
Stayed 3 nights in Nov 2023

2/10 Terrible

Brian

Traveled with partner, Traveled with family
Disliked: Staff & service
We arrived at the Óntico Urban Design Hotel just after 11 PM, walked into the lobby, and found nobody on the property. We thought the desk clerk might be in the bathroom or down the hall, but nobody ever showed up. This was especially surprising because we had called the hotel a few hours earlier to say we missed our connection and would be arriving a few hours late, around 10:30 PM at the earliest. The gentleman who answered the phone told me he would wait for us, but he did not. Twice I called the hotel. I heard the phone ring in the hotel, but nobody answered. It just asked me to leave a message. We considered sleeping in the lobby but they only had chairs and we were worried what would happen to our luggage if someone walked in while we were asleep. After about 10 minutes I called Expedia support and explained the problem. They tried to contact the hotel, but also had no success. I then asked for Expedia to book the other hotel we had booked on Expedia but canceled. They said that hotel was not available, but after calling that hotel we learned they did have availability for 2 nights of our 6-night stay. We arranged to stay at the other hotel over the phone. Turns out the desk clerk left the property without notifying anyone or locking up. They offered to upgrade us to another property, but we already had a non-refundable room for the last 4 nights of our stay we booked on Expedia.
Stayed 6 nights in Oct 2023

10/10 Excellent

Maria Fernanda

Stayed 1 night in Oct 2023

8/10 Good

Claudia

Stayed 2 nights in Oct 2023

2/10 Terrible

Jose

Stayed 1 night in Oct 2023

8/10 Good

Sean

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was accommodating and allowed us to access our room early, and also booked our airport taxi for the next day. Only complaint on the room was that I don’t believe it has a safe or the typical mini fridge. Also, the shower drain backed up during my shower, so my wife took her shower in about two inches of undrained water unfortunately.