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Hotel Palacio Maya

4.0 star property
4-star Art Deco hotel near Paseo de Montejo

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Photo gallery for Hotel Palacio Maya

Indoor pool, outdoor pool, sun loungers
Exterior
Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar
Daily buffet breakfast for a fee
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000
  • Popular LocationYucatan International Convention Center8 min walk
  • Popular LocationU.S. Consulate Merida13 min walk
  • Popular LocationMérida Cathedral3 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)16 min drive

Room options

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room, Multiple Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar

Presidential Suite

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, premium bedding, down comforters, minibar

Family Suite

  • 893 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Suite, Bathtub

Suite, Bathtub | 1 bedroom, premium bedding, down comforters, minibar

Suite, Bathtub

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Queen Beds

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, minibar

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down comforters, minibar

Studio Suite, 1 Queen Bed, Pool View

  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
Hotel El Español Paseo de Montejo
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1003)
The price is $56
per night
$68 total
includes taxes & fees
May 16 - May 17
Hotel El Español Paseo de Montejo

About the neighborhood

Mérida

Heart of Mérida.Within a 10-minute walk of this Mérida Centro hotel, you'll find Paseo de Montejo and Yucatan International Convention Center. U.S. Consulate Merida and Parque Santa Lucía are also within 2 miles (3 km).

What's nearby

  • Paseo de Montejo - 6 min walk
  • Yucatan International Convention Center - 8 min walk
  • U.S. Consulate Merida - 13 min walk
  • Plaza Grande - 2 min drive
  • Mérida Cathedral - 3 min drive

Getting around

  • Mérida International Airport (MID) - 16 min drive

Restaurants

  • Crabster - 5 min walk
  • Hop 3 The Beer Experience - 5 min walk
  • Marago Coffee - 6 min walk
  • Marquesitas la Nueva Tradición - 6 min walk
  • El Apapacho - 4 min walk

About this property

Hotel Palacio Maya

4-star Art Deco hotel near Paseo de Montejo
Hotel Palacio Maya offers its guests a children's pool, an indoor pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Palacio Maya. Limited free parking is available on a first-come, first-served basis.

This Art Deco Mérida hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 5 levels
  • Built in 2018
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 169 to 199 for adults and MXN 99 to 99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 180.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 169–199 for adults, and MXN 99–99 for children
  • Rollaway bed fee: MXN 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

How close is Hotel Palacio Maya to the airport?

Hotel Palacio Maya is 5.5 mi (16-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Palacio Maya?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on May 15, 2024 start from $58.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Palacio Maya have an airport shuttle?

Airport shuttle services are not available at Hotel Palacio Maya.

Does Hotel Palacio Maya offer free breakfast?

Free breakfast isn’t offered at Hotel Palacio Maya, but buffet breakfast is offered for a fee of between MXN 169 and 199 for adults, MXN 99 and 99 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Hotel Palacio Maya?

No, there is no casino at this hotel, but Casino La Cima (20-min walk) and Diamonds Casino (6-min drive) are nearby.

What time is check-in at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Palacio Maya?

This hotel offers free self parking.

Does Hotel Palacio Maya have a pool?

Hotel Palacio Maya features an indoor pool, an outdoor pool, and a children's pool.

Does Hotel Palacio Maya have a restaurant?

Hotel Palacio Maya is home to BALAM, which features local and international cuisine and garden views.

Does Hotel Palacio Maya have a spa?

There are no spa services available at this hotel.

How close is Hotel Palacio Maya to downtown Mérida?

Hotel Palacio Maya is 1 mi away from Mérida.

Hotel Palacio Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 707 reviews" "
Rating 8 - Good. 203 out of 707 reviews" "
Rating 6 - Okay. 50 out of 707 reviews" "
Rating 4 - Poor. 7 out of 707 reviews" "
Rating 2 - Terrible. 21 out of 707 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..
Stayed 2 nights in Jan 2024

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel. Buena ubicación, estacionamiento conveniente y jardines bonitos y bien cuidados. El único tema es que todos los días había que pasar a la recepción porque no había suficientes artículos de baño. O faltaban toallas o faltaba papel de baño o faltaban jabones. Siempre había que pasar a la recepción a pedir cosas. Fuera de ahí todo bien
Stayed 6 nights in Dec 2023

10/10 Excellent

Marlene

Stayed 1 night in Dec 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

jeremy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was very good. They had forgotten toileteries
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, front desk and housekeeping alike, were very helpful and attentive to our needs and requests. There is a wonderful, varied breakfast buffet that satisfies, giving first time visitors to the region and preview of local flavors. Our room was spacious, clean, and inviting, outfitted with much needed a/c. Being a short walk to restaurants and shops, Palacio Maya is perfectly situated to enjoy the heartbeat of Mérida.
Stayed 6 nights in Nov 2023

8/10 Good

Danielle

Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! Further from the airport than anticipated but overall very nice place to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place

8/10 Good

Mark

Stayed 3 nights in Oct 2023