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ibis Mackay

4.0 star property
4-star hotel in South Mackay

Choose dates to view prices

ibis Mackay

Photo gallery for ibis Mackay

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast for a fee

Overview of ibis Mackay

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740
  • AirportMackay, QLD (MKY)1 min walk
  • Popular LocationHarrup Park5 min drive
  • Popular LocationMackay Base Hospital7 min drive
  • Popular LocationBluewater Lagoon7 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 187 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 187 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 187 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 187 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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The price is $130
per night
$143 total
includes taxes & fees
May 16 - May 17
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About the neighborhood

Mackay

South Mackay stay.Your stay at this South Mackay hotel places you within 3 miles (5 km) of Bakers Creek Conservation Park and BB Print Stadium. Harrup Park and Mackay Regional Botanic Gardens are also within 3 miles (5 km).

What's nearby

  • Harrup Park - 5 min drive
  • Caneland Central - 7 min drive
  • Mackay Base Hospital - 7 min drive
  • Bluewater Lagoon - 7 min drive
  • Mackay Marina Village & Shipyard - 15 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 3 min drive

Restaurants

  • McDonald's - 6 min drive
  • McDonald's - 7 min drive
  • KFC - 6 min drive
  • The Botanist Kitchen & Bar - 2 min walk
  • Burger Urge - 7 min drive

About this property

ibis Mackay

4-star hotel in South Mackay
Ibis Mackay offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Mackay. Free self parking is available.

This 4-star Mackay hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 11 to 25 for adults and AUD 11 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 11–25 for adults, and AUD 11–25 for children
  • Late check-out fee: AUD 60 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

How close is ibis Mackay to the airport?

Ibis Mackay is 1.1 mi (3-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Mackay?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at ibis Mackay on Jun 2, 2024 start from $70.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Mackay have an airport shuttle?

Airport shuttle services are not available at ibis Mackay.

How close is ibis Mackay to the beach?

This hotel is 3.5 mi (7-min drive) from Far Beach and 3.6 mi (8-min drive) from Illawong Beach. Don't forget your sunscreen!

Does ibis Mackay offer free breakfast?

Free breakfast isn’t offered at ibis Mackay, but buffet breakfast is offered for a fee of between AUD 11 and 25 for adults, AUD 11 and 25 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at ibis Mackay?

No, there is no casino at this hotel.

What time is check-in at ibis Mackay?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at ibis Mackay?

This hotel offers free self parking.

Does ibis Mackay have a pool?

Ibis Mackay features an outdoor pool.

Does ibis Mackay have a restaurant?

Ibis Mackay is home to TurBARlence, which features Modern European cuisine, al fresco dining, and light fare.

Does ibis Mackay have a spa?

There are no spa services available at this hotel.

How close is ibis Mackay to downtown Mackay?

Ibis Mackay is 2.4 mi away from Mackay.

ibis Mackay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 447 reviews" "
Rating 8 - Good. 154 out of 447 reviews" "
Rating 6 - Okay. 20 out of 447 reviews" "
Rating 4 - Poor. 13 out of 447 reviews" "
Rating 2 - Terrible. 11 out of 447 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timur

Liked: Staff & service, amenities, property conditions & facilities
Very reliable comfortable and quiet rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Brant

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfy bed is definitely not a queen as advertised would be a double at max
Stayed 1 night in Jan 2024

6/10 Okay

Esmeralda

Traveled with partner
Liked: Staff & service, property conditions & facilities
Last minute booking for one night in Mackay because this hotel seemed to be one of the only ones with availability in the area that had a front desk agent that could check us in around 11pm. The room was very small and I kept finding hair on the bathroom counter. The shower design wasn’t too great as water seemed to get all over the floor. Overall, it was good value for what we got. We checked out very early the next morning and did not use any amenities or know if they had them. The location is right next to the airport so if you’re flying into or out of Mackay it’s a convenient location.
Stayed 1 night in Dec 2023

6/10 Okay

Robert Felix

Traveled with partner
Liked: Property conditions & facilities
We felt very unwelcome by a strange manager at the counter. He looked at us and made us both feel extremely uncomfortable. The guy was very strange and very unapproachable. We wouldn’t go there again. The blinds in the room didn’t block out the light from the street/airport which was very annoying and the bed was super uncomfortable even though it was a king size. Our overall experience was very bad.
Stayed 1 night in Dec 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a one night stay driving from Townsville to Brisbane...Don't just need to be using the airport to find this a good overnight stay
Stayed 1 night in Dec 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
easy to find
Stayed 1 night in Dec 2023

8/10 Good

Grant

Stayed 1 night in Nov 2023