6/10 Okay
Verified traveler
Jan 11, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Hip hotel. Great location difficult to arrive.
Well a good hotel. Perhaps I'm too old of a traveler to truly be a moxie fan. All queen beds was a near miss. The fact that the queen bed we have was on a platform not on a box. Spring made our nights uncomfortable. Perhaps this would be fine for a younger slimmer traveler. However, we could have obtained more comfortable accommodations at the same price range for our trip. The biggest problem we truly had was being completely unaware that there is absolutely no curbside service, temporary parking, stopping, standing, convenience. Public parking is fine, however, a hotel needs to be able to receive guests with their luggage in front of their doors and allow check-ins so that you understand the lay of the land and the parking situation upon arrival, which is virtually impossible at this Moxie location. I saw this out of variety of travelers, both the seasoned such as myself and the young new travelers that it was difficult and unaccommodating. The room in desk is literally at the bar without a way to queue up when you have multiple people checking in and was definitely understaffed during the middle of the week to handle check-ins or check outs. The hotels location is extremely convenient. The staff was wonderful and I have no complaints at that level. I'm just saying as an older season traveler I can find better values in Louisville. The boxy seriously has to try to figure out a better way to receive incoming guests.
Verified traveler
Stayed 2 nights in Jan 2024