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Los Cabos, Baja California Sur Hotel Rooms at the Fiesta Americana Hotels & Resorts

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Los Cabos

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Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa - Cabo San Lucas Hotels
Rating: 4.5 Stars

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

Carretera Transpeninsular Km 10.3, Cabo San Lucas - Map
"Great Staff, Poor Service"
We came in for a long Friday-Monday weekend. We arrived at 2pm on Friday but as we watched other guests get their welcome drinks, we were never offered any. During check in we were told our room would not be ready until 3pm so we opted to take a walk around the hotel, check out the pool and have some snacks at the Cevicheria. We went back to get our room keys at 5pm and we were told the room still wasn't ready, that we'd have to wait until 7pm now. After spending all day traveling, this isn't what we wanted to hear. But we waited. At 630p they finally alerted us that our room was ready but when we walked in, it was a double-bed, not the King room we requested. We went back to reception and they sent us to another room. This one WAS a King room but it was already TAKEN - we walked in on a couple changing out of their swimwear! We returned again to reception, now 730p-sh and we were told we'd have to wait another hour for a room. We asked to speak with a manager (Giovanni) who quickly upgraded us to a very nice King suite and offered us massages for the trouble. Great. Appreciated, just sucks we had to go through all that in the first place. The rest of the stay was adequate, although promises from drivers of the go-carts to wait just a few minutes for us - every single time - never happened; we'd always come outside for our return trip to the lobby to find they had gone and we'd have to call again and wait.
Traveller from Los Angeles, CA
Located in the touristic corridor linking San Lucas and San Jose, this ocean front resort features an innovative spa and …More
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Rating: 4.0 Stars

One Medano Beach Luxury Condos

Unit 2, Floor 1, Cabo San Lucas - Map
Situated near the beach, this condo is within 2 mi (3 km) of Puerto Paraiso Mall, Land's End, and The Arch. Lover's Beach is …More

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