10/10 Excellent
Arsh
Dec 29, 2023
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Good: The accommodation is amazing. As per pics.
The bad: No reception on site, you have to go to town to another hotel to check in and pick up keys.
We locked ourselves out and were able to get a spare key from the hotel next door (200 meters). Why not check in here as well?
The Terrible: The roads within the property are not marked and couldnt tell walkway from road in snow. My car got stuck in the walkway section and had absolutely 0 help from property.
I called reception, they gave me a number for a third party tow company, the number did not work on my international phone. The hotel never called me back to see if I was alive or dead.
I was stuck on their property, and had absolutely 0 help.
I was able to get help and a tractor from the hotel down the road (Elfs Village). They were helpful and pulled me out.
They need to open up a reception on site. This place was too expensive for 0 service.
Arsh
Stayed 2 nights in Dec 2023