4/10 Poor
Karin
Jan 21, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cons - Sadly worn curtains that were broken and unable to be closed to block the bright lights outside, a heater that only blew ice cold air, barely tepid water in the morning. Finally got a gas fireplace to work, only to have the fan squeak and rattle all night long. It did eventually warm up the frigid room though, which came in handy when there was only cool water with which to shower (even after it ran for 10 minutes). In-room coffee was super duper stale, I did eventually find a q-tip in my bag so I could stir in some sugar (still undrinkable). The clock hadn’t been set ahead since the fall time change, so I suspect the coffee had been there for at least that long. Breakfast downstairs was so-so. Eggs were done nicely and served warm, but the bacon was chilled enough that it must only have been pulled out of the walk-in cooler and put under a heat lamp for a mere moment…not long enough to warm it through or melt the congealed grease, though. At checkout I did bring things up and was told that due to safety valves that were installed, the water doesn’t get hot. Even warm would have been nice.
Pros - Every single one of the staff were incredibly nice. Very friendly, as helpful as they could be given the circumstances. The room was very clean, the bed was REALLY comfortable. Nice sunrise.
In the end, on one of the coldest nights of the year I was more fortunate than many others without the resources to rent a room. That said, next time I’ll keep driving.
Karin
Stayed 1 night in Jan 2024