I usually don't write these, because I'm truly not the complaining type and I'm so easy to please but here we are.
I'm a divorced dad, live in a different city and therefore get hotel rooms every other weekend. My requirements are simple: be relatively safe, clean, and provide the basic essentials I would expect for me and my two pre teen kids.
Sometimes we get one bed, where i'd sleep on the floor sometimes two beds. Never in my visits was I ever have the front clerk demand how many people are sleeping in and tell me that me and two small children are too many people, and it's against Texas law. That would mean quite literally every hotel I visited have been doing it wrong, and they are the only ones to get it right. I would've been less annoyed if they said it was just their policy but against the law!?
So I tried to let this go, and pay for the upcharge of two beds. Then I was told they only took cash only deposits. Once again, many check-ins, never experienced that before. After a long back and forth of explaining how card holds worked for every other hotel in the past 20 years, I had to to suck it up, and pay all the extra fees to use their atm to get out cash for the $50 deposit.
However the greatest offense was when I checked out. In order for me to get my $50 back they needed to inspect my room. Inspect my room! I haven't had that treatment since I lived in the barracks 20 years ago! This experience annoyed me but this final send off was deeply offensive.