"The staff was super friendly and helpful. Hotel is located in a great spot. Easy to access food and entertainment from it. " More
Downtown Houston stay
Within a 10-minute walk of this Downtown Houston hotel, you'll find Minute Maid Park and Discovery Green. Toyota Center and Downtown Aquarium are also within 2 miles (3 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the 24-hour gym, poolside bar, and snack bar/deli.
Jul 25, 2021 by Regional Manager
Dear Guest, thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Jennifer Neal, Regional Manager
Jun 23, 2021 by Regional Manager
Dear Guest, thank you for being a guest at our hotel. We were sorry to read you felt you were overcharged for your stay. We also apologize our team did not provide you with a clear explanation of the charges during the check-in process. Thank you once again for your feedback, and we hope to see you again soon. Jennifer Neal, Regional Manager
Jun 26, 2021 by Regional Manager
Dear Guest, we appreciate you choosing us and leaving your comments. Please accept our apologies for the service issues you encountered at our front desk. We have spoken with the appropriate individuals and taken steps to keep this from being repeated. Thank you for your honest feedback, and we hope that you will give us another opportunity in the future. Jennifer Neal, Regional Manager
Jan 4, 2021 by Regional Manager
Dear Wade, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Jennifer Gibson Regional Manager
Nov 10, 2020 by Regional Manager
Dear Derek, thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels. Jennifer Gibson Regional Manager
Jul 13, 2019 by General Manager
Dear Guest, thank you so much for the terrific rating regarding your stay at Aloft Houston Downtown. We hope you are already planning another trip our way. Marcus Ramirez, General Manager
Feb 15, 2019 by Operations Manager
Dear Guest, thank you for choosing the Aloft Houston Downtown. We are glad you liked the great service provided by our associates and were also pleased with our ideal location. We look forward to your next stay. Marcus Ramirez, Operations Manager
Sep 18, 2018 by Operations Manager
Dear Guest, on behalf of all of our staff here at Aloft Houston Downtown, thank you for the wonderful review! We are glad our modern décor added to the enjoyment of your visit. Great service combined with appealing accommodations is what we want to be known for. We look forward to seeing you again soon! Marcus Ramirez, Operations Manager
Aug 30, 2018 by Operations Manager
Dear Guest, thank you for choosing Aloft Houston Downtown and for your fantastic review. We are glad our modern décor added to the enjoyment of your visit. Great service combined with appealing accommodations and location is what we want to be known for. Thanks for the recommendation, and we look forward to seeing you again soon! Marcus Ramirez, Operations Manager
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
Aloft Houston Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 5 meeting rooms are available. The business-friendly Aloft Houston Downtown also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Houston hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Aloft Houston Downtown offers 168 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily.
W XYZ bar - This bar serves dinner and light fare.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.