4/10 Poor
Gloria
Traveled with group
Feb 19, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The price on Expedia was not honored, I had an itinerary where I reserved two rooms upon arrival they said only one room was reserved but I had the receipt and so they were able to provide us a second room. I do appreciate that they allowed us a early check in. Bedrooms are extremely old the bedding itself is dingy and needs to be replaced the mattress is felt like we were on a wooden platform mattress, we did not want to look under the bed so we left it as it is either way we were able to sleep on it. There was a little lighting in the rooms as light bulbs are missing, only one room had a telephone as the other one was missing. In both rooms this week water and onto the floor. Over anything to shut the seats are so they constantly dropped loudly. The shower heads were of no help as the water flew everywhere. There's rust around the doors and the toilet seats for scraped and discolored. The towels were also dingy. We did have breakfast and the hotel and stuff we're very clean and there were options so no complaints there. They do have room service and we did take advantage of that and it was convenient and price accordingly, it was a good value and the food was good.
Gloria
Stayed 1 night in Feb 2024